Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Work Preference
Timeline
OperationsManager
Nidhi Mahal

Nidhi Mahal

St Catharines,ON

Summary

Dynamic CTO at TechRyde Inc. , specializing in AI and Machine Learning, with a proven track record of excellence at Oracle India Pvt Ltd. Adept at leading the development of .Net Core applications and RESTful APIs and mentoring cross-functional teams. Spearheaded innovative technology integrations that leverage AI and ML to optimize product scalability and enhance user experience. Demonstrated expertise in solving complex problems and driving seamless integrations of POS systems, resulting in improved system communications . Known for fostering a culture of collaboration, efficiency, and technological innovation.

Overview

17
17
years of professional experience

Work History

CTO

Techryde Inc
09.2020 - Current
  • As CTO, led the full product development life cycle from concept to deployment, overseeing initial ideation, architecture design, development, testing, and go-to-market strategy
  • Implemented AI and machine learning solutions tailored to enhance restaurant operations, optimizing processes based on specific business needs and driving efficiency, productivity, and customer satisfaction.
  • Led the end-to-end development of a seamless integration between RES/Simphony and the DTS Kitchen Display System (KDS), ensuring smooth communication and data flow between platforms. This integration enhanced operational efficiency and improved order management processes, resulting in a more streamlined user experience for kitchen staff and end users.
  • Collaborated with cross-functional teams—including product management, UX/UI, and marketing—to ensure alignment with business goals and customer needs .
  • Spearheaded technology stack selection, ensuring scalability, security, and cost-efficiency.
  • Managed and mentored a team of developers, establishing Agile workflows that reduced development time
  • Oversaw the integration of multiple Point of Sale (POS) systems, including RES and Simphony POS, with our custom-built AnyposConnectorAPI and ordering platform. Led the technical architecture and implementation strategy to ensure seamless communication between diverse POS systems and our centralized platform, enabling real-time data synchronization for orders, payments, and inventory management across multiple channels.

Regional Application Development Consultant

Oracle India Pvt Ltd
04.2014 - 08.2020
  • Served as an Application Development Consultant at the JAPAC regional level, providing expert guidance on Oracle Simphony POS integration.
  • Delivered comprehensive Transaction Services API training to Oracle partners, both onsite and virtually, ensuring smooth adoption and implementation.
  • Resolved partner inquiries related to integrating Oracle Simphony POS with Transaction Services, facilitating seamless operations.
  • Significantly reduced software bugs in the Pizza Hut ordering application through meticulous testing, debugging, and adherence to best coding practices.
  • Consistently met or exceeded project deadlines and quality benchmarks, building a strong record of successful project outcomes.
  • Collaborated with product managers to gather requirements, develop technical specifications, and implement new features in the Oracle Simphony Extension application.
  • Actively contributed to team meetings by offering insights, sharing updates on project timelines, design improvements, and feature enhancements.
  • Led the coordination and deployment of the Oracle Simphony Extension application for customer implementations.
  • Worked closely with the POS Core Product team, providing valuable feedback on improving the Transaction Services API.

Technology Analyst

Infosys Limited, Chandigarh
11.2007 - 04.2013
  • Integrated .NET applications with SAP systems to retrieve and process data, ensuring seamless interoperability between platforms.
  • Addressed bug fixes and implemented enhancements for existing applications to improve functionality and user experience.
  • Created detailed diagrams to visually represent and streamline logical operational processes.
  • Troubleshot incidents reported by end-users, scheduling necessary system changes and developing long-term solutions.
  • Developed custom tools and scripts to optimize data analysis, driving informed decision-making across the organization.
  • Provided both technical and functional recommendations based on specific project requirements.
  • Volunteered for the SPARK program by Infosys, an educational initiative that promotes IT awareness among students by showcasing real-world tech environments and offering insights into how technology projects are managed in the industry.

Education

Bachelor of Technology - CSE

IET Bhaddal
Punjab, India
05.2007

Skills

    RESTful APIs

    SQL Server Management

    Web API development

    NET Core Expertise

    Git Version Control

    NET development

    Technology Integration

    Machine Learning

    Application/database design

    Problem-Solving

    Training and mentoring

Languages

English
Full Professional
Hindi
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementPersonal development programsFlexible work hoursStock Options / Equity / Profit SharingWork-life balance

Timeline

CTO

Techryde Inc
09.2020 - Current

Regional Application Development Consultant

Oracle India Pvt Ltd
04.2014 - 08.2020

Technology Analyst

Infosys Limited, Chandigarh
11.2007 - 04.2013

Bachelor of Technology - CSE

IET Bhaddal
Nidhi Mahal