Nidhi Joshi
Burnaby,Canada
Summary
Dedicated and compassionate professional with a strong background in client support, community outreach, and program coordination. Skilled in developing and implementing strategies to support vulnerable populations, including Temporary Foreign Worker.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Starwayz Immigration
04.2024 - Current
- Managing client files and prepared documentation for work permit applications, ensuring compliance with federal and provincial immigration programs.
- Conducted needs assessments to align clients’ skills and goals with appropriate immigration pathways.
- Maintaining accurate records using Microsoft Office Suite and data management systems, contributing to a 10% increase in successful case outcomes.
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Volunteer Coordinator and EAL Instructor
Burnany Neighborhood House
11.2024 - 02.2025
- Provided instruction in English for new immigrants at various levels of proficiency
- Created and delivered learning experiences that meet the needs of different learners.
- Assisted in organizing and facilitating community programs and workshops to support vulnerable populations.
- Conducted outreach activities to engage community members and promote program participation.
Administrative Assistant/Receptionist
Alltrust Mortgage Solutions
09.2022 - 07.2023
- Supported efficient meeting by organizing spaces and material documenting discussions and distributing meeting notes for over a company with over 80 staff members.
- Interacted with over 6 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Composed internal memos and external correspondence for three senior management professionals and reviewed all documentation to eliminate errors.
- Coordinated bookkeeping activities in Quickbooks and Lawson, including invoicing and account payable.
Education
MBA -
University Canada West
Vancouver, BC07-2022
Skills
- Client-Centered Support
- Advocacy and Networking
- Technical Proficiency
- Cultural Competency
- Customer service
- Data entry
- Microsoft Word
- Office administration
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Gujarati
Native or Bilingual
Timeline
Volunteer Coordinator and EAL Instructor
Burnany Neighborhood House
11.2024 - 02.2025
Administrative Assistant
Starwayz Immigration
04.2024 - Current
Administrative Assistant/Receptionist
Alltrust Mortgage Solutions
09.2022 - 07.2023
MBA -
University Canada West
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