Nidhi Dudhat
EDMONTON,AB
Summary
Organized and detailed oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Proficient in QuickBooks and Microsoft tools. Executed corporate bookkeeping services and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Accounts Receivable & Payable Clerk
Total Transload Services
2023.09 - Current
- Received vendor invoices, coded and validated for accuracy and routed for approval to prepare for payment processing.
- Communicate and resolve receipt/payable discrepancies and inquiries with customers, vendors, project managers and any other relevant stakeholders.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Perform Credit cards and bank reconciliations to ensure accurate recording of transactions
- Provided cross-functional support for other finance departments as needed, fostering cohesive team environment.
- Assisted management in developing and tracking payroll budgets.
- Created weekly and monthly inventory audit reports and resolved discrepancy.
- Process accounts payable and accounts receivable transactions
- Record and maintain financial transactions such as purchases, sales revenue, invoices, and payments using Excel and QuickBooks Online.
- Worked on outsourcing project and trained outsourced team member
- Manage accounts receivable duties including preparing invoices, monitoring payments, and managing customer files
Customer Sales Advisor
SP Data Digital
2022.05 - 2023.11
- Taking inbound and making outbound calls, building client rapport.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Answered customers questions regarding available merchandise, sales, current prices and upcoming company/policy changes.
- Explained charges, fees, terms of sales and service agreements to over 100 customers daily.
- Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
- Defused customer concerns with exceptional conflict and problem solution skills.
- Achieved and consistently exceeded revenue quota through product and service and promotion during routine calls.
Office Administrative Assistant
Dudhat Industries
2021.03 - 2021.04
- Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
- Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
- Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
Administrative Assistant
EEC Coaching institute
2018.06 - 2020.02
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Successfully developed, maintained, and managed physical and digital filing systems using MS office technology like MS word and excel, bringing all company documents up to date
- Created and formatted content for wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
- Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Education
BBA - Business Management
Conestoga College
Kitchener, ON04.2022
Skills
- Advanced Calendar Management
- QuickBooks Online
- Ceridian Power pay Software
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
- Document/Presentation: Formatting and Editing
- Outstanding Written and Verbal Communication
- Knowledge of Business/Finance Workflows
- Smartsheet
- Payment Scheduling
- Bank Reconciliations
- Payroll Administration
- Budget Planning and Tracking
- Time Management and Organization
- Research and Analytical Thinking
- Conflict Resolution and Mediation
- Expert Customer Service and Interpersonal Skills
Languages
English
Professional Working
Timeline
Accounts Receivable & Payable Clerk
Total Transload Services
2023.09 - Current
Customer Sales Advisor
SP Data Digital
2022.05 - 2023.11
Office Administrative Assistant
Dudhat Industries
2021.03 - 2021.04
Administrative Assistant
EEC Coaching institute
2018.06 - 2020.02
BBA - Business Management
Conestoga College
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