G-Suite
NIDHI DADHANIYA
Business Management
Etobicoke,ON
Summary
Inquisitive & ambitious, with an entrepreneurial mindset & a strong business acumen. 8 years of experience working with fast paced start up's & cooperates, having progressed through a broad spectrum of roles across businesses, I am a very capable individual always finding new ways to learn & utilize my skills and expertise to meet/exceed expectations at all levels. Encouraging manager who loves to get things done, analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Sales Admin & Logistics Manager
SCM Group Canada
Toronto, ON
02.2021 - 03.2022
- Be the primary point of contact, retain and expand business relationships with customers & businesspartners
- Act as a liaison between Vendors, Sub-Contractors, suppliers, 3PL Partners, Carries, brokers, Movers & the North America Branch
- Meet regularly with dealers, subsidiaries, sub-contractor to understand their business goals andneeds
- Gather statistics to ensure meeting Goals, Expectations & key performance metrics to supportmanagement decisions and driver partner retention
- Prepare Monthly Sales pipeline, Invoicing budget & Forecast in CRM
- Develop and maintain SLA's, Business agreements , Consignment contracts etc
- Verify that contracts are compliant with Group's Profitability and Discount policies & Ensure alldeposits & payments are collected for each sale before shipping
- Manage day to day Logistics Operations & handle complete sales cycle
- Negotiate with 3PL, carrier, suppliers - identify problems, handle escalations and provide solutions tocomplex problems
- Handle Queries from the sales team regarding CRM, CPQ, EBS
- Hire, Train & support Junior Coordinators ensuring efficiency of the department
- Manage day to day Logistics Operations & handle complete sales cycle
- Strategically Plan Inventory, & Purchasing
- Establish internal policies regarding inventorymanagement
- Process PO's to factories & Manage Live Perpetual inventory for sales managers, dealers, subsidiariesacross Canada
- Maintain communication regarding estimated and actual delivery times by trackingshipments
- Maintain all product line- pricing accuracy for EBS, subsidiaries, and dealers
- Create Quarterly Accruals reports - goods in transit, commissions & installation accruals.
General Accountant
SCM Group
Toronto, ON
06.2020 - 03.2021
- Prepare and process monthly cheque runs, EFT & credits with proper authorization
- Process staff expenses reports on a monthly basis
- Maintain vendor files, Correspond to their inquiries
- Prepare Monthly Bank and intercompany reconciliations, tax statements - QST , GST , PST & HST
- Assist with the preparation of monthly report (Flash), Quarterly Report (Management Reporting),
- Forecasts and Budget
- Maintain Customer account information and is current EBS & Microsoft AX
- Manage monthly Accounts Receivable/ Accounts Payable and conduct status report meetings
- Generate Monthly Overdue age analysis
- Follow up on, research and resolve payment discrepancies with customer, sales , logistics and servicedepartments
- Collect Payments & post deposits
- Assist with Ad hoc projects , Support month-end and year-end close processes
- Prepare workingpapers for Auditors review.
ECommerce Business Owner
12.2019 - 03.2021
- Small business Toronto - Poshmodeca.com
Community Manager - DIGITAL PRODUCTS
Homelane.com
Bengaluru , India
10.2017 - 10.2019
- Tech based, Modular Design Solution
- Drive Product innovations by applying an agile approach
- Develop & measure user adoption strategy for HomeLane's software
- Collaborate with design, pre-sales, Accounting & production teams to understand their problems
- Conduct weekly meetings with the product managers to plan new product launches, softwareupdates & implementations accordingly
- Handle Design Partner community Onboarding to all digital platforms
- Be the point of contact & bridgebetween the DP Community & the tech team
- Understand user requirements & Validate new features of the product before launch , help QA withtesting
- Handle user escalations & software issues faced by the users
- Gather feedback/insights from client &
- Design Partners and brainstorm with the tech team to improve the overall software experience
- Create Software training content & automate training process
- Ensure that all the reported issues have been fixed by coordinating with the appropriate team
- Plan & Conduct a 2-Day training program & train design partners on all the software's/ processes to befollowed in HomeLane
- Conducted training on the following software's: Salesforce, Roster, MIQ,
- Spacecraft.]
- Ensure all product updates have been communicated to the internal teams & entire design partnernetwork across the nation
- Spacecraft virtual meeting pilot version: Hire & train interns to verify the functionality of the Spacecraftvirtual meeting system under a real-time operating condition before launching to the design partnercommunity
- Conduct in Spacecraft Demo for investor meetings, new business partners & employees
- Work collaboratively with cross functional teams including Product , Sales , Design & showroom teamsto achieve goals with tight deadlines.
DESIGN RELATIONSHIP MANAGER
HOMELANE.COM
Bengaluru, India
04.2016 - 09.2017
- Handle Team of 5-7 designers & architects , ensuring , timely , quality completion of designs &execution at sites
- Develop training plans & conduct training sessions for every new batch of Design Partners
- Lead / coach & mentor Design Partners on Homelane's software's & processes to be followed
- Lead team's effort to achieve the sales target
- Give timely project reports to the design manager
- Forecast sale growth & invoicing for projects in30-60 & 10% Phase
- Coordinate with the internal & production department for any discrepancies
- Work on D2M (design to manufacture) software to help the tech team Build a in-house platform.
ASSOCIATE INTERIOR DESIGNER
HOMELANE.COM
Bengaluru, India
08.2015 - 04.2016
- Propose creative/ competitive designs to the management to obtain more business opportunities inthe market
- Greet Clients at the showroom, Understand requirements , Send initial Quotes & follow-up with eachclient to close the project
- Design their home according to their style and budget with creative designs as per companystandards
- Prepare final Quotations, 3D design & 2D production drawings/presentations using Sketchup, Layout& Vray
- Coordinate with the internal & Production department to ensure the smooth functioning of the projectat each stage
- Prepare for site visits & site masking for each project.
Education
Bachelors in Business Management & Administration -
SDM College Of Business Management
05.2001 -
Diploma in Research Methodology -
SDM College of Business Management
05.2001 -
Diploma in Interior Design -
Jain University
05.2001 -
Skills
Business Relationship management
Software
CRM & CPQ
Salesforce
Mondaycom
Jira
Spacecraft
Oracle EBS
Dynamics AX
Timeline
Sales Admin & Logistics Manager
SCM Group Canada
02.2021 - 03.2022
General Accountant
SCM Group
06.2020 - 03.2021
ECommerce Business Owner
12.2019 - 03.2021
Community Manager - DIGITAL PRODUCTS
Homelane.com
10.2017 - 10.2019
DESIGN RELATIONSHIP MANAGER
HOMELANE.COM
04.2016 - 09.2017
ASSOCIATE INTERIOR DESIGNER
HOMELANE.COM
08.2015 - 04.2016
Bachelors in Business Management & Administration -
SDM College Of Business Management
05.2001 -
Diploma in Research Methodology -
SDM College of Business Management
05.2001 -
Diploma in Interior Design -
Jain University
05.2001 -
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