Nidhi Balda

Answering incoming telephone calls from prospective and existing guests.

Assisting guests with hotel reservations.

Assigning rooms and suites to guests.

Processing credit card transactions for lodging, room service and other hotel costs.

Maintaining accurate records of guest charges.

Cleaning and tidying up rooms, hallways, elevators, lobbies, common areas, fitness and business centres and restaurants.

Changing linens and towels and replacing toiletries.

Emptying trash cans.

Ensuring rooms and other areas of a hotel are kept clean everyday.

Providing laundry services for guests.

Take customer’s order and focus on customer satisfaction.

Use manual and electrical appliances to clean, peel, slice and trim foodstuffs.

Brew coffee, prepare bake food, assemble customer’s beverage and product orders.

Keep work area and store clean and sanitized.