Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nidhi

Brampton,ON

Summary

Dynamic retail professional with over 5 years of customer service experience at Petro-Canada. Proven leadership in training teams and enhancing customer satisfaction. Skilled in inventory management and cash handling, complemented by strong communication abilities . Committed to promote a positive work environment and driving operational excellence.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

petro canada
Truro, NS
05.2023 - 12.2024
  • Conducted interviews for efficient vacancy filling.
  • Supervised all aspects of the store's daily functions, maintaining smooth operations.
  • Managed inventory control efficiently.
  • Led team of employees while delivering training sessions to achieve excellent customer satisfaction.
  • Resolved client issues by carefully documenting concerns and providing solutions.

Supervisor

Dollarama
Richmond Hill, Canada
05.2021 - 04.2023
  • Promoted from lead supervisor to assistant manager.
  • Oversaw daily functions of the store.
  • Handled various work-related issues.
  • Ensured a favorable site appearance while addressing technical issues.
  • Organized timely restocking of items to support operational needs.
  • Inspected equipment, resolved issues through troubleshooting, and ensured regular maintenance.

Cashier

Sobeys
Mississauga, Canada
10.2019 - 04.2021
  • Engaged with customers to ensure effective communication.
  • Processed customer payments quickly and returned exact change and receipts.
  • Handled returns and exchanges in compliance with store regulations.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Computer Systems Technician - Software engineering program

Sheridan College
Oakville, ONTARIO
04.2021

Skills

  • Proficient in Software Operation
  • Cash Handling Expertise
  • Efficient Store Management
  • excellent communication skills
  • Adaptability and flexibility
  • Analytical and problem-solving skills
  • Mentoring and coaching
  • Time management
  • Sales Performance Improvement

Timeline

Assistant Store Manager

petro canada
05.2023 - 12.2024

Supervisor

Dollarama
05.2021 - 04.2023

Cashier

Sobeys
10.2019 - 04.2021

Computer Systems Technician - Software engineering program

Sheridan College

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Nidhi