Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

NIDAL MOHAMMAD

St.Johns

Summary

Dedicated and detail-oriented professional with a strong background in customer service, communication, and time management. Currently pursuing a BBA in Accounting at Memorial University. Proven ability to work in fast-paced environments, support team goals, and maintain high standards of professionalism and integrity. Skilled at building rapport, delivering accurate information, and managing multiple tasks efficiently.

Overview

4
4
years of professional experience

Work History

Sales Associate

Club Demonstration Services At Costco
04.2022 - 10.2023
  • Built rapport with diverse customers by actively listening, understanding needs, and adapting communication to enhance clarity.
  • Resolved inquiries with empathy and professionalism, supporting clear, respectful interaction.
  • Contributed to a collaborative team environment focused on smooth customer experiences.

Retail Store Associate/Assistant Manager

Nasser Sports
02.2021 - 12.2021
  • Delivered personalized service by clearly explaining product details and addressing diverse customer needs in a multicultural setting.
  • Guided customers through purchase decisions with empathy and clarity, supporting positive experiences and loyalty.
  • Worked closely with team members to maintain smooth store operations and achieve consistent results.

Call Agent

Zain Telecommunications
06.2019 - 01.2021
  • Handled high volumes of inbound and outbound calls, resolving customer issues clearly and effectively in both English and Arabic.
  • Demonstrated active listening and empathy to understand client concerns and provide accurate information.
  • Maintained service quality by following communication protocols and company standards.

Education

BBA - Accounting And Finance

Memorial University of Newfoundland
St. John's, NL
04-2026

Associate of Science - Computer Science, Kuwait

INDIAN CENTRAL SCHOOL
Kuwait
03.2020

Skills

  • Cargo Handling
  • Equipment Operation
  • Scheduling
  • Time Management
  • Teamwork and collaboration
  • Customer service
  • Store maintenance
  • Customer engagement

Languages

Hindi
English
Arabic
Urdu

Timeline

Sales Associate

Club Demonstration Services At Costco
04.2022 - 10.2023

Retail Store Associate/Assistant Manager

Nasser Sports
02.2021 - 12.2021

Call Agent

Zain Telecommunications
06.2019 - 01.2021

BBA - Accounting And Finance

Memorial University of Newfoundland

Associate of Science - Computer Science, Kuwait

INDIAN CENTRAL SCHOOL

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