A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Security Supervisor
FedEx
11.2022 - Current
Supervised property entrances and exits and monitored employee safety
Floated between security locations to check in with officers, assess security, and make proactive adjustments based on changing conditions
Conducted site reviews and security audits and made recommendations to management based on findings
Developed and implemented training procedures for newly hired personnel
Reviewed security practices prior to events and identified potential weaknesses.
Manager
Humanity First Canada
01.2020 - Current
Managing day-to-day Food Bank operations consisting of customer relations, food hamper assembly, on-time food deliveries, and facilitating activities to yield a smooth warehouse operation Providing support to 30-50 clients daily, using an Enterprise Resource Planning (ERP) system Supervised, scheduled, and trained 10-15 volunteers/staff daily, and briefed personnel on the progress and work yet to be done on current projects
Office Manager
Access Control Canada's Wonderland, ASP
08.2022 - 11.2022
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Monitored payments due from clients and promptly contacted clients with past-due payments
Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
Invoicing Clerk
K. Overweel
02.2018 - 10.2019
Issued invoices to customers and ensured the product delivery was on time Maintained day-to-day filing system to make sure it was accurate and updated Assisted accounting department in adjusting customer accounts as needed
Customer Service Cashier
Walmart
11.2016 - 03.2018
Greeted customers and responded to informational requests
Scanned items and checked pricing on the cash register for accuracy
Processed customer payments quickly and returned exact change and receipts.
Education
Diploma -
Humber College
12.2022
CPR AED certificate -
St. John Ambulance
01.2020
Health and Safety Management of Aggressive Behavior Certificate -
Crisis & Trauma Resource Institute
Bachelor's Degree - Radiology
Ziauddin University
01.2019
Security Guard License -
01.2015
Skills
Baggage Scanner System Problem identification Risk Reduction
Physical Security Check
Staff Leadership Microsoft office
Bag and Luggage Checking for Microsoft office & Google Suite
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working
Timeline
Security Supervisor
FedEx
11.2022 - Current
Office Manager
Access Control Canada's Wonderland, ASP
08.2022 - 11.2022
Manager
Humanity First Canada
01.2020 - Current
Invoicing Clerk
K. Overweel
02.2018 - 10.2019
Customer Service Cashier
Walmart
11.2016 - 03.2018
Diploma -
Humber College
CPR AED certificate -
St. John Ambulance
Health and Safety Management of Aggressive Behavior Certificate -