Nida Ahmed
Summary
Hardworking and reliable Grade 12 student based in Ancaster with about Two and a half years of hands-on customer service experience at Fortinos and Value Village. Known for strong communication skills, a positive attitude, and the ability to handle customer concerns with patience and professionalism. I also have experience in an assembly line environment at Pragernuform, where I developed focus, speed, attention to detail, and effective teamwork. I take initiative and lead in both work and school settings. As an active and involved student, I currently serve as Vice President of my school's Muslim Students Association, where I help organize events, lead meetings, and build a positive school culture. I am eager to make a meaningful contribution to a company that values dedication, teamwork, and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Value Village
Savers Value Village
07.2023 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences for customers.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty among clientele.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assembly Line Worker
PragerNuform
06.2024 - 08.2024
- Assembled components efficiently according to production schedules and quality standards.
- Operated machinery safely while adhering to strict safety protocols and guidelines.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
Cashier
Fortinos Supermarket
12.2022 - 07.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operation.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Implemented best practices for maintaining cleanliness in work area and adherence to safety standards.
- Resolved customer complaints swiftly, fostering positive relationships and loyalty among patrons.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Ancaster Highschool
Ancaster, ON06-2026
Skills
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Cash handling
- Flexible schedule
- Cash register operation
- POS system operation
- Upselling
- Retail store operations
- Professional demeanor
- Cleaning techniques
References
References
Kelly Zimmer
Retail Supervisor, Community Development Coordinator
Value Village
Phone: (519)-732-9665
Email: klmznow@yahoo.com
Relationship: Previous, Retail Supervisor at Value Village
Syed Kamran Ahmed
Sr. Project Manager PragerNuform
Phone: (647)-287-0750
Email: syed2021kamran@gmail.com
Relationship: Supervisor at PragerNuform
Timeline
Assembly Line Worker
PragerNuform
06.2024 - 08.2024
Value Village
Savers Value Village
07.2023 - Current
Cashier
Fortinos Supermarket
12.2022 - 07.2023
High School Diploma -
Ancaster Highschool
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