A truly committed individual with more than 10 years of experience in the IT Administration/Support field. From installing and maintaining the enterprise infrastructures to troubleshooting, resolving issues, and implementing IT policies.
Overview
21
21
years of professional experience
Work History
IT Administrator
DAABS LTD
10.2010 - 06.2023
Managing Windows server (Hyper V, File Server, Active Directory, Group Policy,
Replication, etc)
Administration of Office 365, Symantec Endpoint, Back up etc
Network Administration (Creating Vlan, Port Security, Patching network cable etc)
Hardware and Software Installation
Developing IT Policies
Managing different network printers
Managing and updating IT inventory equipment sheet
Dealing with IT suppliers for IT purchase, reparation and SLA
Conduct regular audits on all IT equipment
User support and regular training
ADMINISTRATOR
ASSET IV DATA SERVICES
11.2008 - 12.2009
Responsible for the good running of the IT department
Managing all IT Peripherals (mail server, file server, ftp server etc)
Administration Symantec Endpoint, Back up etc
Design and implement IT policies
Managing different network printers
VMWARE Esxi 4.0 and VSphere client 4.0 Management
Dealing with IT suppliers for IT purchase, reparation, and SLA
ADMINISTRATOR
STAR KNITWEAR GROUP LTD
11.2007 - 08.2008
Administration of Windows Server systems, Intranet, Exchange SBS Server, Sun
Accounting System, ERP,
LAN and WAN Monitoring
Backup and Antivirus Management
Cabling – Network patching
Dealing with IT suppliers
Configuring different network printers
User support and training
IT SUPPORT TECHNICIAN
VARNET LTD
07.2002 - 11.2007
Organize day-to-day activity of the business
Ensure completion of all tasks
Mounting of new computers
Installation and configuration of operating systems
Computer maintenance and repairs
Hardware and Software Installation (Drivers)
Managed the computerized stock control system
Preparing different quotations for customers
Providing support to customers by phone and on site
Education
Through DCDM Mauritius -
MICROSOFT QUALIFICATIONS
SKILLS
Implementing IT Policies – Problem-Solving and System Administration – Communication - undefined
MASTER OF SCIENCE - INFORMATION SYSTEMS
Anglia Ruskin University
2018
BSC HONOURS DEGREE - COMPUTING & INFORMATION SYSTEM
London Metropolitan University, UK
2006
ADVANCED DIPLOMA - INFORMATION TECHNOLOGY
NCC Education Ltd, Through DCDM
2005
DIPLOMA - INFORMATION TECHNOLOGY
NCC Education Ltd
2004
Skills
Installing New Hardware
Emergency Situations
Client Correspondence
Help Desk Support
Configuration and Management
Vendor Contracts
Microsoft Active Directory
Timeline
IT Administrator
DAABS LTD
10.2010 - 06.2023
ADMINISTRATOR
ASSET IV DATA SERVICES
11.2008 - 12.2009
ADMINISTRATOR
STAR KNITWEAR GROUP LTD
11.2007 - 08.2008
IT SUPPORT TECHNICIAN
VARNET LTD
07.2002 - 11.2007
Through DCDM Mauritius -
MICROSOFT QUALIFICATIONS
SKILLS
Implementing IT Policies – Problem-Solving and System Administration – Communication - undefined
MASTER OF SCIENCE - INFORMATION SYSTEMS
Anglia Ruskin University
BSC HONOURS DEGREE - COMPUTING & INFORMATION SYSTEM
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit