Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
Nicolette Youssefian

Nicolette Youssefian

La Verne

Summary

Motivated real estate professional seeking a management role to lead office operations , support agents , and drive organizational success through effective leadership and strategic planning.

Overview

9
9
years of professional experience

Work History

Realtor

PAK Home Realty
01.2020 - Current
  • Assist clients in selling or purchasing a property
  • Proficient at working CRM and cold calling systems
  • Proficient at creating advertising materials and marketing online
  • Writing up different types of contracts
  • Negotiating closing deals in my clients best interest
  • Always kept great communication between my clients and the rest of the team

Customer Service Representative

Garment Decor
01.2019 - 01.2021
  • Multitasked using different computer software systems to communicate with team and customers
  • Handled customer concerns from an online chat system and inbound calls
  • Memorized different garment products available
  • Handled customer complaints in a professional and polite manner
  • Kept a positive attitude throughout shift

Customer Service & Sales Representative

Color Marble
01.2017 - 01.2019
  • Greeted customers on the sales floor
  • Answered customers questions regarding different types of products & materials
  • Followed up with customers by phone or email
  • Handled customers cash and credit card charges
  • Advertised online when new materials or sales were available
  • Worked with all team members efficiently

Education

Bachelor's - Hospitality Management

California Polytechnic State University
Pomona
01.2018

Skills

  • Excellent Customer Service Skills
  • Cash Management
  • Teamwork
  • Friendliness
  • Communication Skills
  • Sales follow-up
  • Objection handling
  • Closing sales
  • Key relationship management
  • Industry expertise
  • Social media marketing
  • Paperwork processing
  • Sales pipeline management
  • Upselling strategies
  • Closing deals
  • Call control
  • Sales presentations
  • Business development
  • Client relations
  • Cold calling
  • Leads generation
  • Networking

Language

English

Timeline

Realtor

PAK Home Realty
01.2020 - Current

Customer Service Representative

Garment Decor
01.2019 - 01.2021

Customer Service & Sales Representative

Color Marble
01.2017 - 01.2019

Bachelor's - Hospitality Management

California Polytechnic State University
Nicolette Youssefian