Nicole Gofforth
Windsor
Summary
Knowledgeable Design Consultant with diverse background in delivering innovative design solutions that align with client needs and industry trends. Demonstrated success in managing multiple projects from concept to completion, ensuring client satisfaction and adherence to timelines.
Overview
8
8
years of professional experience
Work History
SALES AND DESIGN CONSULTANT
Better Blinds and Drapery
02.2022 - Current
- Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
- Assist clients in choosing the appropriate window coverings based on their décor, budget or function needs and wants.
- Establish strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Develop innovative design concepts to meet clients unique needs and preferences.
- Increase referral rates through exceptional customer service and communication skills.
CLEANING TECHNICIAN
All Clear Disinfecting
09.2020 - 02.2021
- Used ATP Ultrasnap sampling test throughout an automobile manufacturing plant.
- Record data daily.
- Clean and disinfect tools, high touch areas and open spaces weekly.
- Used time management and efficient cleaning methods.
- Proper discard of used swabs to ensure of no contamination
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
Home Childcare Provider
The Moat/Purkis Family
04.2020 - 09.2020
- Developed a strong relationship with the family, resulting in high levels of trust and confidence in childcare services provided.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
- Provided emotional support to children by actively listening and offering guidance when needed.
- Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children.
- Played engaging, age-appropriate games to entertain and educate children.
DESIGN CONSULTANT
Blinds to Go
04.2018 - 11.2019
- Assist clients in choosing the appropriate window coverings based on their décor, budget or function needs and wants.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with clients.
- Collaborated with sales team to deliver customized product demonstrations, resulting in increased sales leads.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Ensured store cleanliness by implementing thorough cleaning schedules and routine inspections.
CASHIER AND SALE ASSOCIATE
JYSK Bed Bath Home
02.2017 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Used proper telephone etiquette as well as being proficient in the paging system.
- Educate customers on new sales and promote the JYSK credit card.
- Ensure to monitor front doors of the store for loss prevention purposes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Interior Decorating
Fanshawe College
London, Ontario04.2016
Certificate - Art and Design Foundation
Niagara College
Welland, Ontario04.2012
Ontario Secondary School Diploma -
Nantyr Shores Secondary School
Alcona, Ontario06.2010
Skills
- Adaptable schedule management
- Bondable and responsible
- Adapts to both team and individual tasks
- Proficient in interpersonal communication
- Solution-oriented thinker
- Efficient workflow management
Timeline
SALES AND DESIGN CONSULTANT
Better Blinds and Drapery
02.2022 - Current
CLEANING TECHNICIAN
All Clear Disinfecting
09.2020 - 02.2021
Home Childcare Provider
The Moat/Purkis Family
04.2020 - 09.2020
DESIGN CONSULTANT
Blinds to Go
04.2018 - 11.2019
CASHIER AND SALE ASSOCIATE
JYSK Bed Bath Home
02.2017 - 04.2018
Certificate - Art and Design Foundation
Niagara College
Diploma - Interior Decorating
Fanshawe College
Ontario Secondary School Diploma -
Nantyr Shores Secondary School
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