Nicole Denise Guanzing
Medical Office Assistant
Vernon,British Columbia
Summary
- Able to work long hours while on their feet. Impressive skills in delivering friendly customer service. Excellent time-management skills and being consistently on time to shift. To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. A customer-oriented professional desires the opportunity to apply expedient cleaning skills and strong communicative abilities. SKILLS Maintained high standards of customer service during high-volume, fast-paced operations Highly developed organizational abilities Excellent physical stamina and perseverance Strong time management skills and workplace punctuality Intuitive problem-solving abilities, including momentary decision making.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Dietary Aide
The Hamlets Vernon
Vernon, BC
11.2022 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Participated in medical staff meetings and other committees related to nutrition care.
- Monitored food safety and sanitation standards in food service areas.
Bartender
Midtown Bistro
Vernon, BC
10.2019 - 11.2023
- Created unique cocktails for special events
- Checked identification of customers to verify age requirements needed to purchase alcohol
- Poured wine, beer and cocktails for patrons
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Service Crew Member
A&W
Vernon, BC
07.2019 - 07.2020
- Greeted and served guests with warmth, courtesy, and efficiency, leading to loyal, returning customers
- Completed opening, closing, and shift change tasks by following company guidelines
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service.
Kitchen Helper
Midtown Bistro
Vernon, BC
10.2019 - 03.2020
- Cross-trained in other kitchen positions like Salad station, cold kitchen, and Section cook to support the team and meet customer needs
- Gathered ingredients and cleaned and cut food items to prep recipes
- Peeled and cut fruit and vegetables to prepare for cooking or serving
- Plated meals in appealing arrangements and placed them in designated areas to deliver to patrons
- Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Service Crew Member
Pasta Boulevard, Mariveles
Bataan
01.2019 - 06.2019
- Answered customer questions and took orders
- Kept customer and food preparation areas clean and well-organized
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service.
Literate
Computer, R&L Garments
Mariveles Bataan
01.2018 - 12.2018
- I perform basic tasks on the computer
- My work includes navigating a browser, operating software systems, and completing any other tasks that make it possible to do my job.
Education
Junior High School Diploma -
St. Nicholas Catholic School
06.2014 - 04.2018
High School Diploma - Science Technology Engineering and Mathematics
STEM
Philippines 06.2018 - 04.2019
Diploma - Medical Office Assistant
Sprott Shaw College
Kelowna, BC 10.2022 - 06.2023
Skills
Excellent Communication
Certification
English Language Development (Level 1) W.L Seaton Secondary － Vernon, BC
Additional Information
I recently finished my Medical Office Assistant course at Sprott Shaw College's Kelowna campus on June 6, 2023, and I still have my practicum at the Vernon Jubilee Hospital until June 27, 2023. I'm now seeking a part-time job in the afternoon and am available to work anytime between 2 p.m. and close.
Timeline
Dietary Aide
The Hamlets Vernon
11.2022 - Current
Diploma - Medical Office Assistant
Sprott Shaw College
10.2022 - 06.2023
Bartender
Midtown Bistro
10.2019 - 11.2023
Kitchen Helper
Midtown Bistro
10.2019 - 03.2020
Service Crew Member
A&W
07.2019 - 07.2020
Service Crew Member
Pasta Boulevard, Mariveles
01.2019 - 06.2019
High School Diploma - Science Technology Engineering and Mathematics
STEM
06.2018 - 04.2019
Literate
Computer, R&L Garments
01.2018 - 12.2018
Junior High School Diploma -
St. Nicholas Catholic School
06.2014 - 04.2018
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