Nicole Celyne Salgado
North Vancouver, British Columbia,BC
Summary
I possess comprehensive expertise encompassing both clinical and non-clinical facets of Physical Therapy and general healthcare practices, with a specialized focus on U.S. healthcare operations and electronic health records (EHR). My commitment to maintaining confidentiality aligns with a strict adherence to HIPAA regulations. With strong organizational abilities and adept multitasking, I consistently deliver results within stringent timelines. Furthermore, my strength lies in fostering collaborative teamwork to enhance patient care quality and drive organizational achievements.
Overview
12
12
years of professional experience
Work History
Medical Equipment Consultant/Physical Therapist
Resemaine Non-Spec Wholesale Trading and IMBIOLAB
10.2020 - Current
- Ensure regulatory compliance as PRC-licensed staff in medical equipment distribution.
- Provide clinical expertise on medical devices per Philippine FDA standards.
- Develop and implement personalized home health rehab programs.
- Deliver therapy and pain management for musculoskeletal and neurological conditions.
- Educate patients on home exercises, injury prevention, and lifestyle adjustments.
- Collaborate with healthcare teams for comprehensive care.
- Support community wellness programs and staff training.
Physical Therapist Auditor
NY Homeside Rehab - Limitlessli
09.2023 - 12.2024
- Audited Physical, Occupational, and Speech Therapy documentation for compliance with insurance, billing, and coding regulations.
- Reviewed patient records, treatment plans, and billing details for accuracy and appropriateness.
- Assessed clinical documentation, including Initial Evaluations, Progress Notes, and Daily Notes.
- Worked with therapists to correct documentation errors and ensure compliance.
- Analyzed therapy notes and progress reports to determine the necessity of continued care.
- Conducted utilization reviews to assess medical necessity for therapy extensions or discontinuation.
Physical Therapist
VisayasMed Hospital
01.2023 - 05.2024
- Assessed patients' mobility, strength, and functional limitations in inpatient and outpatient settings.
- Developed personalized treatment plans using manual therapy, exercises, and assistive devices.
- Applied pain management techniques such as heat, cold therapy, electrical stimulation, and ultrasound.
- Supervised and mentored student physical therapists in patient assessment and treatment.
Home Health Physical Therapist
Self-employed
10.2012 - 09.2023
- Treated patients with physical limitations in a home care setting.
- Developed treatment plans with exercises and hands-on therapy to improve mobility and independence.
- Designed activities to enhance daily living skills.
- Updated patients and families on treatment progress and outcomes.
Healthcare Consultant/Medical Record Processor
HealthyBOS, LLC
12.2020 - 08.2023
- Managed medical records in SNAP Resupply, ensuring accurate documentation.
- Performed data entry across multiple client applications efficiently.
- Communicated doctors and patients to collect health records for CPAP supplies.
- Assessed CPAP compliance by reviewing clinical evaluations.
- Matched prescriptions with appropriate CPAP supplies per orders and insurance.
- Processed CPAP supply shipments using the Brightree App.
Volunteer
Project Balik Buhay - Dept. of Health Phils.
05.2021 - 09.2021
- Took pre- and post-monitoring patient Vital Signs before and after COVID-19 Vaccination.
- Trained to prepare Pfizer Vaccine.
Patient Service Representative 1
HealthSystems Solutions, Inc.
06.2020 - 12.2020
- Handled inbound calls for customer intake.
- Performed data entry tasks for durable medical equipment (DME) claims processing.
- Communicated with doctors via phone to coordinate patient appointments and medical documentation.
Medical Records Processor
PicnicHealth
09.2018 - 05.2020
- Collected and uploaded U.S. medical records to PicnicHealth for easy mobile access.
- Verified data accuracy by reviewing and cross-checking patient documentation.
- Navigated various EHRs, including evaluations, progress notes, lab results, and imaging reports.
- Identified ICD-10 codes and SNOMED CT terminology for imaging and procedures.
- Conducted quality checks on trainees and processors.
- Assisted in new hire training, supervision, and auditing.
Sports Physiotherapist
Plyobox Performance Sports Center
03.2016 - 05.2018
- Treated athletes and individuals with sports injuries.
- Assessed, diagnosed, and created rehab programs.
- Managed injury prevention and recovery plans.
- Worked with healthcare teams to optimize performance.
Senior Process Associate
Medicall Philippines Inc. - Cognizant
06.2013 - 02.2016
- Processed new patient orders for DME, Home Health, and Physical Therapy in TechHealth for Workers' Compensation claims.
- Managed fax and email requests from clients, insurers, and medical providers for therapy and DME services.
- Performed data entry across multiple client applications.
- Made 60+ daily outbound calls to gather patient records and compliance data.
- Verified and followed up on DME deliveries.
Physical Therapist
Rehab Medics Inc. - Chong Hua Medical Arts Center
03.2013 - 09.2013
- Evaluated and developed rehabilitation plans.
- Provided quality care to patients and clients.
- Communicated with multidisciplinary teams.
- Ensured the well-being of patients and clients.
- Maintained patient confidentiality.
- Supervised Physical Therapy students in the clinical setting.
Education
Bachelor of Science - Physical Therapy
Velez College
04-2012
Skills
- WebPT
- ClickUp
- CPT Codes
- ICD Codes
- HCPCS Codes
- Brightree
- CMS (Centers for Medicare & Medicaid Services)
- HIPAA Compliance
- Patient Assessment and Treatment Planning
- Therapeutic Modalities and Exercise
- Strength and Endurance Training
- Pain Management
- Orthopedic Rehabilitation
- Interdisciplinary Collaboration
- Patient Education
- Insurance and Billing Knowledge
- Continuous Learning
- Excellent Communication Skills
- Problem-solving Skills
Active Licenses
Philippine PT License No. 0024982
New York State PT License No. 042975
Relevant Certifications
Reach Physical Therapy: SPORTTAPE Kinesiology Taping
Plyobox Sports Performance Center, Katipunan St. Labangon, Cebu City
March 14 & 15, 2015
Somatic Philippines: Manual Therapy and Movement Enhancement for the Lumbosacral Region
Cebu Doctor's University, North Reclamation Area, Mandaue City, Cebu
March 3 & 4, 2018
The Medical City: Children's Summit 2023
Webinar
June 17, 2023
The Philippine Society of Echocardiography: Stretching the Limits - Giant Aortic Aneurysm in Marfan Syndrome
Webinar
July 17, 2023
IGNITE 2023: Essentials of Dysrhythmia Recognition
Webinar
July 21, 2023
University of Santo Tomas, Building Blocks: Foundations of Health and Wellness in Children
Webinar
July 22, 2023
Heart and Vascular Institute 17th Annual Cardiovascular Symposium Cardiovascular LEAP: Leading Edge Advancements and Evolving Paradigms
Webinar
August 2 - 4, 2023
Hamstring Stretches - Frequency Required to Maintain Knee Extension Range of Motion
FLEX CEUs
Webinar
January 14, 2025
Professional Development
PAOMPT: Hacking the Deadlift
Webinar
May 8, 2021
Enovis Education: Enhancing Outcomes in Female ACL Rehabilitation
Webinar
June 15, 2023
JAG-ONE Physical Therapy: 2nd Annual Summer Sports Medicine Update
Webinar
June 16, 2023
References
Mr. Ajay Kumar
Director of Operations, Limitlessli
akumar@limitlessli.com | 341 714 8721
Ms. Katherine Anne Pereña
Team Leader, PicnicHealth Philippines
1NITO Tower, Ground Floor Lobby, Archbishop Reyes Avenue, Cebu City
katherine@picnichealth.com | 0922 971 1654
Ms. Kirsten Astrid Hilongo-Parungao
Deputy General Manager, Cognizant Technology Solutions
4th & 5th Floor, Paseo Centre Building, Sedeno Street, 8757 Paseo de Roxas, Makati, 1227
0917 633 8583
Timeline
Physical Therapist Auditor
NY Homeside Rehab - Limitlessli
09.2023 - 12.2024
Physical Therapist
VisayasMed Hospital
01.2023 - 05.2024
Volunteer
Project Balik Buhay - Dept. of Health Phils.
05.2021 - 09.2021
Healthcare Consultant/Medical Record Processor
HealthyBOS, LLC
12.2020 - 08.2023
Medical Equipment Consultant/Physical Therapist
Resemaine Non-Spec Wholesale Trading and IMBIOLAB
10.2020 - Current
Patient Service Representative 1
HealthSystems Solutions, Inc.
06.2020 - 12.2020
Medical Records Processor
PicnicHealth
09.2018 - 05.2020
Sports Physiotherapist
Plyobox Performance Sports Center
03.2016 - 05.2018
Senior Process Associate
Medicall Philippines Inc. - Cognizant
06.2013 - 02.2016
Physical Therapist
Rehab Medics Inc. - Chong Hua Medical Arts Center
03.2013 - 09.2013
Home Health Physical Therapist
Self-employed
10.2012 - 09.2023
Bachelor of Science - Physical Therapy
Velez College
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