Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Bajao

Nicole Bajao

Vancouver,BC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.

Knowledgeable Receptionist with proven background in communicating effectively and build strong interpersonal relationships. Professional motivator with strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and ensuring consistent performance. Skilled in communication, leadership, and fostering positive work environment. Known for driving engagement and inspiring others to reach their full potential.

Overview

5
5
years of professional experience

Work History

Goodlife Fitness Burnaby Front Desk Motivator

Talia Chapparo
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Inspired team members to achieve personal and professional goals.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Diamond Athletic Medical Supplies Receptionist

Ben Diamond
10.2022 - 12.2023
  • Managed front desk operations, enhancing visitor experience with efficient communication.
  • Facilitated visitor check-ins, improving security protocols and guest experience.
  • Provided administrative support for ensuring smooth daily operations.
  • Assisted in clerical tasks for smooth workflow and efficient office management.
  • Resolved customer problems and complaints.

Shoppers Drug Mart Post Office Clerk

Louella Realon
07.2020 - 10.2022
  • Assisted customers with their postal needs, ensuring efficient service and satisfaction.
  • Sorted incoming mail to streamline distribution processes.
  • Improved accuracy in mail sorting by adhering to postal guidelines.
  • Addressed customer inquiries with professionalism, enhancing customer relations.
  • Processed packages quickly to ensure timely shipment for customers.
  • Managed inventory of mailing supplies to prevent shortages.
  • Enhanced customer experience by maintaining a clean and organized workspace.
  • Trained new hires on operational procedures, supporting team development.
  • Supported postal operations during peak hours by managing increased workload.
  • Collaborated with team to resolve customer issues, fostering a cooperative environment.
  • Handled cash and credit transactions accurately to maintain financial accountability.
  • Communicated effectively with customers to clarify postal services and charges.
  • Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
  • Kept up-to-date with changes in postal regulation codes ensuring that the office was always in compliance with all policies.

Shoppers Drug Mart Merchandiser

Louella Realon
07.2020 - 10.2022
  • Arranged product displays to attract customer attention and promote sales.
  • Stocked shelves with new merchandise to maintain inventory levels and ensure product availability.
  • Improved store aesthetics by organizing and updating product displays.
  • Implemented promotional signage, increasing product visibility and consumer interest.
  • Collaborated with store management to develop merchandising strategies for seasonal promotions.
  • Rotated stock to minimize spoilage and maintain freshness of perishable goods.
  • Improved customer satisfaction by maintaining clean and organized displays.
  • Assisted in inventory management, reducing overstock and shortage issues.
  • Improved sales with strategic placement of high-margin products.
  • Maintained compliance with safety and health regulations by ensuring orderly aisles and displays.
  • Enhanced brand presence by setting up eye-catching product arrangements.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Improved product visibility by strategically organizing merchandise on showroom floors.
  • Organized store merchandise racks by size, style, and color.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
  • Developed merchandising strategy to efficiently move overstock.

Shoppers Drug Mart Cashier

Louella Realon
07.2020 - 10.2022
  • Processed customer transactions efficiently, ensuring accurate handling of cash and credit payments.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout area, enhancing overall store appearance.
  • Assisted customers to find products, improving shopping experience and satisfaction.
  • Handled returns and exchanges for smooth and hassle-free customer service.
  • Counted cash drawer at start and end of each shift to ensure accuracy and accountability.
  • Trained new team members on register operations and store policies for seamless onboarding.
  • Restocked shelves near register to maintain product availability and increase sales.
  • Collaborated with team members to manage high-volume periods, ensuring efficient customer flow.
  • Addressed customer complaints to resolve issues and maintain store reputation.
  • Implemented loss prevention techniques to minimize shrinkage and protect store assets.
  • Supported promotional activities by informing customers of ongoing sales and discounts.
  • Followed safety and cleanliness standards to maintain a safe work environment.
  • Directed customers to store departments, facilitating efficient shopping experiences.
  • Monitored checkout lines to reduce wait times and enhance customer satisfaction.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

High School Diploma -

Sisler High School
Winnipeg, MB
06-2020

Skills

  • Goal setting
  • Positive reinforcement
  • Trust building
  • Emotional intelligence
  • Conflict resolution
  • Problem solving
  • Adaptability
  • Active listening

Languages

English
Native or Bilingual

Timeline

Goodlife Fitness Burnaby Front Desk Motivator

Talia Chapparo
02.2024 - Current

Diamond Athletic Medical Supplies Receptionist

Ben Diamond
10.2022 - 12.2023

Shoppers Drug Mart Post Office Clerk

Louella Realon
07.2020 - 10.2022

Shoppers Drug Mart Merchandiser

Louella Realon
07.2020 - 10.2022

Shoppers Drug Mart Cashier

Louella Realon
07.2020 - 10.2022

High School Diploma -

Sisler High School
Nicole Bajao