Nicole Arango Cano
Edmonton,AB
Summary
Goal-oriented Social Work student, well versed at liaising with clients to foster access to community resources. Strong background in customer service in complex settings. Compassionate and driven with unfailing work ethic and passion for helping others. Dedicated and dependable relationship- builder with excellent organizational strengths.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Lacoste Outlet
11.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Front Desk Receptionist /Customer Sales Associate
LA Fitness
03.2022 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Administrative Assistant
Tinarwo & Associates Law Firm
06.2018 - 03.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Poll Clerk
Elections Canada
10.2019 - 10.2021
- Enhanced voter experience by providing clear instructions and guidance on the voting process.
- Ensured accurate vote counts by diligently following established procedures for ballot tabulation.
Server
Montana's BBQ & Bar
09.2020 - 09.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Education
Bachelor of Social Work -
Grant MacEwan University
Edmonton, AB06.2026
Skills
- Sales Development
- Upselling
- Business Development
- Reliable and punctual
- Customer Needs Assessment
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Certification
- AHS Opioid dependency treatment
- AHS Trauma Informed Care
- WHMIS
- Basic Life Support (BLS) / CPR HCP
- Pro-Serve
Volunteer Experience
Neighbour Centre, Mustard Seed - General Volunteer
09/2020 - 02/2021
- Helped with all services provided at facility.
- Advocacy & Support
- Commercial Kitchen and Community Programming
Rutherford Health & Wellness Retirement Home - Recreational Volunteer
01/2021 - 09/2023
- Provide Companionship and Assistance
- Dedicated to creating positive environment
Johnny Bright Elementary School - T.A.
09/2022 -06/2023
- Supported educational experience of children.
- Assisted Teacher and School during programming.
Stollery Children's Hospital - Event Volunteer
12/2023 - Current
- Enhanced the over all well being of children and families by supporting foundation through events.
Timeline
Sales Associate
Lacoste Outlet
11.2022 - Current
Front Desk Receptionist /Customer Sales Associate
LA Fitness
03.2022 - Current
Server
Montana's BBQ & Bar
09.2020 - 09.2021
Poll Clerk
Elections Canada
10.2019 - 10.2021
Administrative Assistant
Tinarwo & Associates Law Firm
06.2018 - 03.2022
Bachelor of Social Work -
Grant MacEwan University
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