Nicole Yamato
Woodland
Summary
Dynamic and dedicated professional with strong leadership qualities and exceptional customer service skills, honed at In N Out Burger. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Experienced in cash handling and inventory management, consistently delivering quality service while maintaining a courteous and professional demeanor. Also does have active active food handlers card and alcohol servsafe certificate.
Overview
7
7
years of professional experience
Work History
Associate
In N Out Burger
03.2018 - Current
- I am a level 7 so the main part of my role is running shifts while managers are on their breaks.
- When that is not taking place, I am cooking, working board, taking orders, taking payments, or handing food out to the guests.
- Some other tasks that come into play are; making sure the stand is stocked, making sure the dining room stays stocked and clean, talking to our guests and making sure I assist them the best way that I can, as well as making sure all of our food is getting out to the guests the quickest way possible while still maintaining quality.
- As a level 7, I am also certified on doing the counts, temps and money.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established great relationships with other associates as well as with guests, while maintaining professionalism at all times.
Nanny
Amber Crawford (In-home Nanny)
07.2021 - 05.2024
- Assisted with light housekeeping duties.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Education
High School Diploma -
Vanden High School
Fairfield, CA06-2018
Skills
- Customer service
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
- Inventory management
- Friendly and helpful
Timeline
Nanny
Amber Crawford (In-home Nanny)
07.2021 - 05.2024
Associate
In N Out Burger
03.2018 - Current
High School Diploma -
Vanden High School
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