Nicole Walsh
Hamilton,ON
Summary
Dynamic Elevations Specialist at FCT with a proven track record in process improvement and title analysis. Expert in document review and customer relationship management, I successfully enhanced workflow efficiency and resolved complex title issues, fostering collaboration and ensuring compliance. Committed to delivering high-quality results and optimizing operational processes.
Overview
8
8
years of professional experience
Work History
Elevations Specialist
FCT
Oakville, Ontario
02.2021 - 07.2025
- Collaborated with colleagues to ensure smooth workflow and communication.
- Participated in team meetings to discuss project updates and strategies.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Implemented process improvements to increase efficiency and reduce costs.
- Reviewed documents for accuracy prior to submission or publication.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Title Officer
FCT
Hamilton, Ontario
01.2017 - 02.2021
- Reviewed property title documents for accuracy and completeness.
- Coordinated with clients to resolve title-related issues promptly.
- Conducted thorough title searches using specialized software tools.
- Trained new team members on title processing procedures.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Analyzed title reports to identify any liens, encumbrances, or other restrictions on properties.
- Conducted property searches to determine legal ownership of properties.
- Identified potential issues that could affect the transferability of titles.
- Notified supervisor of possible delays and issues.
Education
Bachelor of Arts - Social Sciences
McMaster University
Hamilton 05-2004
High School Diploma -
Grimsby Secondary School
Grimsby 11-1998
Some College (No Degree) - Nursing
Mohawk College of Applied Arts And Technology
HamiltonSkills
- Document review
- Title search
- Process improvement
- Title analysis
- Compliance training
- Customer relationship management
- Quality assurance
- Issue resolution
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Workflow optimization
- Expert problem solving
- Failure management
- Risk management
Timeline
Elevations Specialist
FCT
02.2021 - 07.2025
Title Officer
FCT
01.2017 - 02.2021
Bachelor of Arts - Social Sciences
McMaster University
High School Diploma -
Grimsby Secondary School
Some College (No Degree) - Nursing
Mohawk College of Applied Arts And Technology