Nicole Voytovich
Napa
Summary
High-impact hospitality leader with 8+ years of experience, currently serving as General Manager of a high-volume Napa restaurant. Proven track record leading large teams (100+ staff) and executing operations at scale (500–800 covers/day). Skilled in driving service excellence, optimizing labor and costs, and delivering exceptional guest experiences in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Bistro Don Giovanni
Napa, CA
10.2021 - Current
- Lead full-scale operations of a high-volume, upscale restaurant serving 500–800 covers daily
- Direct, mentor, and manage a team of 100+ employees across all front-of-house functions
- Oversee staffing, scheduling, and labor strategy to optimize efficiency and control costs
- Drive high service standards and guest satisfaction in a fast-paced, high-pressure environment
- Coordinate large-scale events, private dining, and VIP guest experiences
- Partner with ownership and culinary leadership on operational strategy and performance
- Ensure full compliance with health, safety, and alcohol service regulations
Floor Manager
Rickey’s Restaurant
Novato, CA
01.2019 - 01.2021
- Supervised front-of-house operations in a high-volume environment
- Managed VIP wine locker program and key guest relationships
- Supported scheduling, staffing, and daily operational execution
- Coordinated private events and upheld service standards
Server
Grazie Restaurant
Novato, CA
01.2017 - 01.2019
- Delivered full-service dining across high-volume meal periods
- Provided knowledgeable beer and wine service
- Built strong guest relationships and repeat clientele
Education
Associate of Science - Culinary Arts
Culinary Institute of America
Coursework - Social Sciences
College of Marin
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- ServSafe Food Protection Manager
- ServSafe Allergens
Timeline
General Manager
Bistro Don Giovanni
10.2021 - Current
Floor Manager
Rickey’s Restaurant
01.2019 - 01.2021
Server
Grazie Restaurant
01.2017 - 01.2019
Coursework - Social Sciences
College of Marin
Associate of Science - Culinary Arts
Culinary Institute of America