Nicole Villagomez
Reseda
Summary
Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of human to human market conditions and extensive network of title, inspection and banking professionals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Marketing Advisor
Cesar Electric
06.2023 - Current
- Forged strong relationships with key industry influencers, expanding the company''s network and reach.
- Maximized customer retention rates through effective email marketing campaigns, tailored to individual preferences and behavior patterns.
- Increased lead generation through targeted content creation and social media management.
- Expanded global reach by implementing innovative digital advertising strategies tailored to regional markets.
- Directed market research initiatives to identify emerging trends and capitalize on new opportunities for growth.
- Fostered an atmosphere of collaboration and accountability within the marketing department, leading to consistently high levels of employee satisfaction and retention.
Target Tech Lead
Target
09.2022 - 08.2023
- Was a leader in every endeavor, including areas that weren't specifically assigned to me
- Pushed product to its full potential allowing for a great customer experience! Loved outreaching and learned the idea of sales and learning new skills.
- Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
- Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
- Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
- Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
- Enhanced application performance by identifying bottlenecks and optimizing code.
- Transformed user experience, redesigning user interface based on feedback and usability testing.
Jamba Juice Shift lead
Jamba Juice
02.2021 - 09.2022
- Developed and implemented activities and special events
- Kept facilities organized, clean and well-maintained to best meet program needs
- Maintained up-to-date and accurate program files and records
- Educated residents and customers about available services and products
- Communicated needs and issues to appropriate supervisors in timely fashion
- Welcomed customers and answering questions to provide excellent customer service.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Chick-Fil-A Team Member
Chick-fil-A
09.2020 - 06.2021
- Communicated concerns in order for business to run smoothly
- Learned to better improve the art of multitasking and teamwork
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed good time management
- Used skills to deliver a fast output
- Learned communication to others and whatever is needed to have them satisfactory.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Science - Marketing
California State University- Northridge
Northridge, CA12.2025
High school diploma -
Magnolia Science Academy 5
Reseda, CA06.2022
Skills
- Leadership
- Shift Management
- Merchandising
- Typing
- Microsoft Excel
- Sales
- Organizational skills
- Phone etiquette
- Microsoft Outlook
- Administrative experience
- Customer service
- Shift management
- Food handling
- Restaurant experience
- CRM Management
- Creative Direction
- Content Strategy
- Marketing Analytics
Certification
- Food Handler Certification
- Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Marketing Advisor
Cesar Electric
06.2023 - Current
Target Tech Lead
Target
09.2022 - 08.2023
Jamba Juice Shift lead
Jamba Juice
02.2021 - 09.2022
Chick-Fil-A Team Member
Chick-fil-A
09.2020 - 06.2021
Bachelor of Science - Marketing
California State University- Northridge
High school diploma -
Magnolia Science Academy 5
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