Nicole Tucker
St. John's,NL
Summary
Motivated professional considered talented leader and driven problem solver. Dedicated Property Manager with more than 15 years experience overseeing diversified portfolio of commercial properties. Maintained continual oversight of facilities totaling approximately 2000,000 square feet. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety. Highly-motivated Manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Commercial Property Manager
Bristol Development Inc.
St. John's
10.2016 - Current
- Developed budgets, monitored expenses, and prepared financial reports for each property under management.
- Negotiated lease agreements with tenants, ensuring compliance with local laws and regulations.
- Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
- Maintained detailed records on tenant leases, payments, deposits, move-ins and move-outs.
- Communicated regularly with tenants regarding any changes in policies or procedures relating to their rental agreement.
- Collaborated closely with legal counsel to resolve disputes between landlord and tenants.
- Ensured adherence to all applicable zoning laws and building codes when making improvements or renovations to existing structures.
- Coordinated with vendors providing services such as janitorial work, landscaping, security systems installation and monitoring.
- Analyzed current trends in the real estate industry in order to recommend appropriate pricing adjustments for various properties.
- Advised clients on best practices related to leasing out commercial space.
Commercial Property Manager
Northern Property REIT
St. John's
07.2011 - 10.2016
- Performed regular inspections of buildings and grounds to ensure all safety standards were met.
- Created marketing materials such as brochures and flyers to promote the availability of commercial spaces for rent or sale.
- Communicated regularly with tenants regarding any changes in policies or procedures relating to their rental agreement.
- Collaborated closely with legal counsel to resolve disputes between landlord and tenants.
- Ensured adherence to all applicable zoning laws and building codes when making improvements or renovations to existing structures.
- Developed strategies for increasing occupancy rates at vacant properties through targeted advertising campaigns.
- Advised clients on best practices related to leasing out commercial space.
- Evaluated bids from contractors before authorizing construction projects within managed properties.
- Monitored cash flow of multiple properties while staying within budget constraints.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Commercial Property Administrator
Dundee REIT
St. John's
03.2005 - 06.2006
- Organized and maintained all property documents, including leases, contracts and agreements.
- Monitored tenant compliance with terms of lease agreement and applicable laws.
- Conducted market research to determine competitive rental rates for properties.
- Prepared monthly reports on occupancy levels, vacancy rates, budget variances and other related data points.
- Reviewed rent rolls for accuracy and prepared invoices for tenants' payments.
- Responded promptly to tenant requests or inquiries regarding maintenance issues or other matters.
- Coordinated with vendors to ensure timely completion of repairs or improvements at managed properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
RPA, Property Management
BOMI Education Canada
07-2014
Business Administration
College of The North Atlantic
St. John's, NL04-2005
Skills
- Capital Improvement
- Property Inspections
- Asset Management
- Financial Oversight
- Tenant relations
- Codes Compliance
- Contract Negotiation
- Problem-solving aptitude
- Time Management
- Excellent Communication
- Problem-solving abilities
- Knowledge of leasing and market conditions
Accomplishments
Achieved Boma Best Gold Certification for 2 properties under my portfolio.
Received Earth Award 2022 from Boma NL as well as Excellence award for office space under 100,000 SF
Certification
- Certificate - March 26, 2024 - Low Carbon Training for Building Operations (BOD)
- Certificate - March 7, 2024 - Low CArbon Training Foundations Course (CAGBC)
- Certificate - April 5, 2023 - Customer Service (BOD)
- Certificate - April 2023 - Water Treatment Systems (BOD)
Timeline
Commercial Property Manager
Bristol Development Inc.
10.2016 - Current
Commercial Property Manager
Northern Property REIT
07.2011 - 10.2016
Commercial Property Administrator
Dundee REIT
03.2005 - 06.2006
RPA, Property Management
BOMI Education Canada
Business Administration
College of The North Atlantic
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