Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

NICOLE TRUDEL

Sylvan Lake,AB

Summary

Highly sociable individual skilled at building strong relationships and resolving conflicts professionally. Known for strong work ethic and unwavering reliability. Brings contagious positive energy to the workplace, fostering a harmonious environment among colleagues and prioritizing exceptional customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Bartender

2nd Wind Brewery
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Boston Pizza
06.2022 - 06.2024
  • Cross trained as host, expo, cook and delivery
  • Listened to guest needs and responded promptly for personalized service
  • Took accurate notes detailing customer orders
  • Processed credit card transactions, gift cards and cash payments
  • Explained details for new menu items and daily specials
  • Followed safety, sanitization and food handling guidelines
  • Adhered to state liquor regulations to serve alcohol safely

Cashier

A&W
07.2021 - 03.2022
  • Informed customers of promotions and special offers to increase sales
  • Gave customers full attention and attended to their needs
  • Bagged, boxed or wrapped products for customers
  • Engaged customers in pleasant conversation while completing cash register transactions
  • Addressed customer questions and complaints with professionalism
  • Covered multiple store areas by cross-training in different roles

Cashier

Coverdale No Frills
10.2020 - 06.2021
  • Worked with supervisory team to meet customer needs
  • Kept clean, organized and well-stocked checkout areas
  • Informed customers of promotions and special offers to increase sales
  • Engaged customers in pleasant conversation while completing cash register transactions
  • Balanced cash drawer at beginning and end of each shift

Event Coordinator

Bethany Nursing Home
10.2017 - 03.2020
  • Worked with seniors ages 70+
  • Directed onsite staff during events to ensure smooth execution of planned activities
  • Led volunteer recruitment and training efforts, providing support throughout event planning process
  • Improved future events based on strengths and weaknesses of previous event plans
  • Inspected event facilities to conform to customer requirements

Leader

Flipside
06.2016 - 03.2020
  • Worked with children ages 6-12
  • Planned activities and encouraged everyone to take part
  • Kept a clean and safe environment for the children
  • Prepped food and drinks

Education

Esthetics - Lash Technician

Canada Beauty School
Toronto, ON
08.2024

Diploma -

H.J Cody Highschool
Sylvan Lake, Alberta
01.2023

Skills

  • Order Management
  • Safe Food Handling
  • Stress Management
  • Positive and professional
  • Problem Solving
  • Time Management
  • Upselling Techniques
  • Strong Work Ethic
  • Conflict Resolution
  • Cash Handling
  • Professional Appearance
  • Reliable and Responsible
  • High Energy and Stamina

Languages

English
Full Professional

Certification

  • First aid, 06/01/22
  • CPR, 06/01/22
  • ProServe, 04/01/23

Timeline

Server/Bartender

2nd Wind Brewery
09.2024 - Current

Server

Boston Pizza
06.2022 - 06.2024

Cashier

A&W
07.2021 - 03.2022

Cashier

Coverdale No Frills
10.2020 - 06.2021

Event Coordinator

Bethany Nursing Home
10.2017 - 03.2020

Leader

Flipside
06.2016 - 03.2020

Diploma -

H.J Cody Highschool

Esthetics - Lash Technician

Canada Beauty School

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NICOLE TRUDEL