Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Torres

Lompoc

Summary

Highly self-motivated, hard-working, produced multiple achievements both individually and as a team; delivered exceptional results operationally and by driving sales. Demonstrated leadership skills by growth and team alignment through hard work, development, business acumen, and exceptional internal/external customer experience.

Overview

18
18
years of professional experience

Work History

Chumash Casino
Santa Ynez
02.2021 - Current
  • Communicate with other departments in a professional and timely manner.
  • Monitors and maintains accurate retail and non inventory for all of the retail outlets for the casino/Museum.
  • Ensures accurate documentation of all Requisitions and Purchasing orders.
  • Spot checks inventory as well as evaluates spoilage and loss, variances, transfers, invoices, and net 30 accounts for accounting along with balancing the Credit Card at the end of the month.
  • Evaluates sales and to ensure sales and profit is aligned with quarterly and end of year goals.
  • Contacts vendors as needed and sets up new vendors when needed.
  • Assists retail Manager and Director as needed as well as fill in as a manager when Manager and Director are unavailable.
  • Research Netsuite to see if items on a sales order are new or we've had before, If new then create that item on Excel. In order to do a CSV upload into Netsuite so a requisition/PO can be made for the Vendor.
  • Research the competition in the same industry and try to see what is in trend and what works vs what doesn't work.

Account Sales Specialist

MINDBODY
San Luis Obispo
06.2019 - 06.2020
  • Drive sales volume via outbound cold calls, lead generation, converting inbound leads and closing sales with our single location customers.
  • Initiated sales activity via phone, text and email, including but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration reminder and follow-up emails.
  • Established business relationships with prospective customers to generate new business.
  • Effectively managed pipeline, as well as forecasting business on a monthly and quarterly basis.
  • Identified advantages and key differentiators as compared to competitors within our various markets.
  • Kept abreast of all product updates, including software and application updates and releases, new partner offerings, market conditions, and competitor activities.
  • Planned and organized personal sales strategy as well as strategically plans daily/weekly/monthly schedule to maximize return on time investment.
  • Identified advantages and key differentiators as compared to competitors within our various markets.

Clinique & MAC Manager

NORDSTROM
Santa Barbara & Glendale
04.2011 - 06.2019
  • Executed counter business plans and expectations for counter staff.
  • Set and manage daily and monthly counter goals.
  • Implemented counter management guidelines.
  • Delivered product demonstrations and promotions to staff and clientele.
  • Managed and oversaw Clinique department staff.
  • Provided assistants to the Cosmetics Department Manager.
  • Delegated administrative tasks to be carried out among the team.
  • Scheduled weekly MAC staff meetings, set individual goals and tracked growth.
  • Made weekly and monthly reports of the counters business growth.
  • Monitored and reported inventory stock concerns to the retail buyer for general and events.

Lead Teller/New Accounts

Santa Barbara Bank and Trust
Santa Barbara
01.2007 - 04.2009
  • Opened and closed the bank and assisted with clerical duties.
  • Managed financial reviews for new and existing customers and partnered across all departments.
  • Build long-term relationships with new and existing customers to ensure customers are satisfied.
  • Fielded cash transactions, wire transfers, loans, expense reports, vault cash, and bank budgets.

Education

Allan Hancock, College

Cuesta College

Ventura College

Skills

  • Inventory management
  • Sales forecasting
  • Vendor management
  • Financial reporting
  • Data analysis
  • Visual merchandising
  • Customer service
  • Team leadership
  • Staff training
  • Market research
  • Strategic planning
  • Effective communication
  • Problem solving
  • Relationship building
  • Time management
  • Customer outreach
  • Merchandise planning
  • Business reporting
  • Business development
  • Staff hiring
  • Continuous improvement
  • Employee reviews
  • Staff scheduling
  • Database maintenance
  • Budget development
  • Multitasking
  • Sales tracking
  • Policy development
  • Advertising campaign management
  • Employee motivation
  • Procurement strategies
  • Organizational structuring
  • Operations management

Timeline

Chumash Casino
02.2021 - Current

Account Sales Specialist

MINDBODY
06.2019 - 06.2020

Clinique & MAC Manager

NORDSTROM
04.2011 - 06.2019

Lead Teller/New Accounts

Santa Barbara Bank and Trust
01.2007 - 04.2009

Allan Hancock, College

Cuesta College

Ventura College

Similar Profiles

CREATE PROFILE
Nicole Torres