Nicole Tingley
Business Development Professional
Vancouver,BC
Summary
Experienced business development professional with 14 years of specialized expertise in driving sales within the drug development sector, particularly focused on drug substance and drug product for Contract Development and Manufacturing Organizations (CDMOs). Demonstrated success in building and maintaining key client relationships, leading to substantial revenue growth and market expansion. Skilled in devising and implementing strategic sales strategies, utilizing deep industry knowledge to capitalize on emerging opportunities. Recognized for strong communication abilities and collaborative leadership style, fostering effective cross-functional teamwork to achieve organizational goals. Committed to driving innovation and providing customized solutions that surpass client expectations in the evolving pharmaceutical industry.
Overview
23
23
years of professional experience
Work History
Business Alliance Manager
GL CHEMTEC INTERNATIONAL LIMITED
Oakville, ON
10.2021 - 10.2022
- Responsible for new business within biotech and emerging pharmaceutical sectors.
- Cold called approximately 30 new leads a day to create brand awareness, establish rapport and build engagement.
- Created and implemented a sales engagement platform using AI for automated workflows including copywriting sales cadence for multiple email and LinkedIn campaigns.
- Identified and customized CRM for sales activity tracking, report generation and business analysis submitted weekly.
- Facilitated video conference calls to educate customers on service features and benefits.
- Worked with chemistry departments to facilitate communication and deliver personalized quotations to customers.
Full Time Parent
FAMILY LEAVE
Vancouver, BC
04.2020 - 09.2021
- Managed daily household activities including meal planning, budgeting, and daily schedules for family members.
- Provided emotional and educational support to children, fostering their growth and development.
- Coordinated appointments, activities, and extracurricular engagements for family members.
- Effectively communicated and collaborated with teachers, caregivers, and community resources to ensure children's well-being and success.
- Organized and executed family events, celebrations, and outings, fostering strong family bonds.
Business Development Manager
HUGHES & COMPANY LIMITED
Vancouver, BC
04.2015 - 03.2020
- Responsible for North American sales target $5M.
- Cold called on potential customers to identify needs and volume requirements.
- Presented competitive advantage to potential customers including raw material documentation and certification programs.
- Generated monthly & quarterly volume and revenue stream forecasts for each customer and followed up to meet sales targets.
- Worked with multiple departments to ensure contracts were fulfilled and customer needs were met including stock levels, delivery times, quality expectations and forecasts; troubleshooted where necessary.
- Set up social media outlets including FB advertising and IG feeds for sales funnel.
- Set up HubSpot CRM to manage customer interactions and sales funnel.
Personal Life Coach
TINGEY LIFE COACHING (TLC)
Vancouver, BC
04.2012 - 03.2015
- Helping people break through self-limiting beliefs to build stronger relationship with themselves and others.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
- Also traveled to Europe, Africa, India and Asia for 12 months.
Director, Business Development ADC
PIRAMAL PHARMA SOLUTIONS
Falkirk, Scotland
03.2008 - 03.2012
- Responsible for global business development of UK based ADC contract manufacturing business unit resulting in US$12M sales per annum.
- Developed high level professional relationships with director and executive level key stakeholder to secure future business opportunities for ADC clinical and commercial contract manufacturing.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Facilitated cross-functional collaboration for improved internal decision-making processes.
- Collaborated with marketing department to develop & design new brochures, presentations, exhibit booths and website to promote new capabilities, services and brand awareness for ADC process development & manufacturing.
Manager, Business Development
PIRAMAL PHARMA SOLUTIONS
Aurora, ON
03.2004 - 02.2008
- East coast business development of early phase API and FP process development & manufacturing business resulting in US $4.5M in sales per annum.
- Increased overall sales 25% by building business relations with new clients through cold calling and relationship development.
- Reached out to new clients and hosted site visits, evaluating process development needs, presenting service solutions alongside R&D and manufacturing teams, negotiated T&C to close contracts for clinical programs.
- Worked closely with R&D, Project Management & Manufacturing affiliates in the UK and India to create project timelines & milestones including opportunity evaluations, proposal generation, budgeting and capability development.
- Negotiated process development & clinical trial manufacturing proposals including T&C legalities.
- Coordinated marketing initiatives to create powerful selling tools including brochures, presentations and trade show exhibitions.
Business Development Manager, Finished Products
PATHEON PHARMA SOLUTIONS
Mississauga, ON
03.2003 - 04.2004
- Responsible for $4M sales within Canadian biotechnology and specialty pharmaceutical industries for early phase drug development.
- Attracted repeat business with current client base by establishing good rapport, identifying opportunities and presenting comprehensive proposals that met client's quality standards and timelines.
- Prospected Canadian marketplace to bring in new leads by attending and networking at Canadian & US trade shows/conferences.
- Collaborated cross-functionally with internal technical teams to maintain consistent message and experience.
Business Development Associate
PATHEON PHARMA SOLUTIONS
07.2002 - 04.2003
- Supported business development team by coordinating and moderating meetings between client and internal technical department including analytical, R&D, process chemistry and manufacturing to assess and provide solutions for new business opportunities
- Coordinated and moderated client visits by presenting company services overview, establishing rapport and managing the generation of proposals for potential new business
- Assisted the business development team in the resolution of technical issues by acting as a conduit between internal departments and the client.
Quotation Associate, Business Development
PATHEON PHARMA SOLUTIONS
Mississauga, ON
07.2001 - 06.2002
- Increased the number of proposals being generated from three to five per week by improving process flows and creating standard templates for cost calculations.
- Coordinated client meetings with senior managers to identify the needs required to generate comprehensive proposals that reflected the business opportunity.
- Created training manuals for a sales order registry and helped implement the program with the Project Management department at four sites.
- Created a manual on how to generate a cost proposal and cross-trained three individuals in the finance department
- Supervised the Quotation Assistant on a day-to-day basis and reviewed budget summaries of changes of scope cost requests.
Project Coordinator, Project Management
PATHEON PHARMA SOLUTIONS
07.2000 - 06.2001
- Supported up to four project managers in the day-to-day management of drug product development.
- Convened and participated in internal and client meetings including drafting meeting minutes and preparing agendas.
- Managed and tracked timelines and documentation for stability programs, analytical development and manufacturing schedules.
- Recorded and compiled relevant documentation provided to and received from the client for pharmaceutical product clinical trial filings.
Laboratory Technologist, R&D
RAYLO CHEMICALS
Edmonton, AB
07.1999 - 06.2000
- Performed laboratory investigation of small molecule organic chemical syntheses to produce API and corresponding intermediates.
- Simulated plant scale production on a lab scale to improve, troubleshoot and validate process chemistry techniques and parameters to facilitate large-scale manufacturing.
- Assisted in the isolation, identification and purity analysis of chemical intermediates and reference standards using HPLC, NMR, and column chromatography.
Education
Bachelor of Science - Specialization in Chemistry
University of Alberta
Edmonton04.1999
Skills
- New Business Development
- Cold Calling & Sales Hunting
- Market Research & Penetration
- RFQ/RFI Review & Response
- Contract Negotiations & Closing
- Sales Planning & Execution
- CRM Development & Reporting
- Budgeting & Forecast Analysis
- Influencing skills
- Client Relationship Development
- International Business Collaboration
Accomplishments
- Strategized and executed key account management plan that resulted in the first ever commercial Antibody Drug Conjugate (ADC) manufacturing contract for one of the two top industry leading biotech companies securing over US$5M revenue per annum for up to 10 years.
- Established relationships with key ADC licensees and closed process development and manufacturing contracts for two of the only Japanese based companies who had ADCs in their drug development pipeline.
- 100% success at client retention for existing and ongoing pharmaceutical process development projects
continuing into clinical trials. - Secured 80% of all essential oil business worth over $5M annually for a local aromatherapy-based company launching into USA, doubling the company’s existing sales.
- Influential self-starter with an eagerness to develop opportunities; 75% of positions held were newly created roles within the organization.
Awards Certificates
- Strategic Account Management Course, Canadian Professional Sales Association
- Completed the Dale Carnegie 'How to Cold Call and Build New Customers' Seminar
- Completed the Dale Carnegie Sales Advantage program
- Yoga, 200hr RYT
- Co-Active Life Coach, Coach Training Institute
Hobbies and Interests
- Life coaching & personal development
- Yoga & wellness enthusiast
- Advocate for conscious parenting
- World traveller
Timeline
Business Alliance Manager
GL CHEMTEC INTERNATIONAL LIMITED
10.2021 - 10.2022
Full Time Parent
FAMILY LEAVE
04.2020 - 09.2021
Business Development Manager
HUGHES & COMPANY LIMITED
04.2015 - 03.2020
Personal Life Coach
TINGEY LIFE COACHING (TLC)
04.2012 - 03.2015
Director, Business Development ADC
PIRAMAL PHARMA SOLUTIONS
03.2008 - 03.2012
Manager, Business Development
PIRAMAL PHARMA SOLUTIONS
03.2004 - 02.2008
Business Development Manager, Finished Products
PATHEON PHARMA SOLUTIONS
03.2003 - 04.2004
Business Development Associate
PATHEON PHARMA SOLUTIONS
07.2002 - 04.2003
Quotation Associate, Business Development
PATHEON PHARMA SOLUTIONS
07.2001 - 06.2002
Project Coordinator, Project Management
PATHEON PHARMA SOLUTIONS
07.2000 - 06.2001
Laboratory Technologist, R&D
RAYLO CHEMICALS
07.1999 - 06.2000
Bachelor of Science - Specialization in Chemistry
University of Alberta
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