Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole Teare

Summary

Provide friendly and reliable service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Computer Data Entry Operator

GANE Enterprises Inc
01.2012 - Current
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Used computer software to store and retrieve data.
  • Updated and maintained customer information, documents and records.
  • Utilized techniques for increasing data entry speed.
  • Evaluated source documents to locate needed information.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Organized, sorted, and checked input data against original documents.

Logging Business Owner

Brenic Industries Limited
04.2010 - Current
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.

Laundry Attendant

McCleaners
07.2010 - 10.2011
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Received and counted clothing items to provide fees and date of pick up for customers.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Delivered superior customer service by responding to inquiries and complaints.

Shift Supervisor

Tim Hortons
09.2008 - 07.2010
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied security, safety and loss prevention strategies during shifts.
  • Completed cash and credit card transactions accurately using POS software.

Server

Denny's Restaurant
08.2007 - 09.2008
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Retail Keyholder

Roots Canada
04.2006 - 07.2007
  • Opened and closed store at proper times for reliable services.
  • Assisted store cashiers during peak sales times.
  • Rearranged racks and shelving based on seasonal planograms.
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Mentored new sales associates to contribute to store's positive culture.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Stored security alarm codes and keys and made routine code changes.

Education

Bachelor of Arts - Major in Psychology, Minor in Sociology

Thompson Rivers University
Kamloops
09.2011

Skills

  • Exceeding Customer Expectations
  • Teamwork and Collaboration
  • Product and Service Sales
  • Issue Refunds
  • Customer Assistance
  • Product Knowledge
  • Conflict and Complaint Resolution
  • Food Sales and Promotion
  • Warm and Friendly
  • Pos Operation

Additional Information

I have been a stay at home mom for over 11 years and am active in my three children's elementary school PAC. During my time at home with young children I worked with a direct sales company. I often had best monthly sales and I worked my way to leadership and created a small team.

Timeline

Computer Data Entry Operator

GANE Enterprises Inc
01.2012 - Current

Laundry Attendant

McCleaners
07.2010 - 10.2011

Logging Business Owner

Brenic Industries Limited
04.2010 - Current

Shift Supervisor

Tim Hortons
09.2008 - 07.2010

Server

Denny's Restaurant
08.2007 - 09.2008

Retail Keyholder

Roots Canada
04.2006 - 07.2007

Bachelor of Arts - Major in Psychology, Minor in Sociology

Thompson Rivers University

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Nicole Teare