Nicole Strauss
Elk Grove,CA
Summary
Caring Medical Marketing Director with over 12 years of experience serving as a vital link between patients and physicians, with focus in account and territory management. Talented at maintaining long-term relationships with clients and cultivating new ones using relationship-based salesmanship. Successful at elevating the team and collaborating with medical professionals to ensure the success of the company.
Overview
10
10
years of professional experience
Work History
Clinical Liaison
First Call Hospice
05.2023 - Current
- Build strong relationships with key decision makers in a variety of specialty offices and facilities that have a patient population that could benefit from hospice services
- Meet with families to educate them on hospice services and the process
- Onboard and train new liaisons
- Work with patient's caregivers and medical providers to ascertain issues and make referrals to appropriate specialists
- Complete and review monthly reports and KPIs to discuss with leadership team to ensure consistent territory growth
Marketing Director
Doctors On Liens
01.2022 - 05.2023
- Within the Northern California territory, call on a wide variety of medical providers- Orthopedic surgeons, Family Practice, Neurologists, Plastic Surgeons, Podiatrists and Pain Management
- Built brand awareness in a new market by organizing marketing events, and managing social media accounts
- Manage Northern California territory, discovering new opportunities for steady business growth
- Recruit doctors to join our network, presenting benefits, and present contract to gain their commitment
- Build rapport with current referring attorneys to increase referrals, and seek out new offices to build brand awareness and increase overall referrals
- Participate in community networking events
- Recruit, interview, and train new staff in Northern California to ensure company success
Regional Marketing Director
Athletico Physical Therapy
10.2017 - 05.2022
- Design and implement sales strategy on a monthly and quarterly basis to ensure all metrics are met per clinic and overall territory
- Meet with clinic managers on a monthly basis to help them discover areas of opportunities, and design a plan for their clinic for them to implement
- Develop and maintain rapport with referring physicians
- Cross train front office staff to assist in capturing every patient
- Work closely with the VP and RM, reviewing reports to track success
- Recruit, interview and train new Market Development Managers in other nearby markets
- Discover sponsorship and community event opportunities to increase brand awareness
- Work closely with key medical groups to discover which would be a good candidates for an MSA to strengthen our market advantage
- Recruit new referral sources and increase referrals from established sources
Sales and Marketing Manager
Smart Motors, Inc
05.2015 - 10.2017
- Train staff on effective closing process to ensure closing ratio of at least 80%
- Review credit applications, determine approval or denial, and structure deal
- Manage social media accounts to increase traffic to website
- Effectively handle quality control issues
- Lead a sales and BDC team of 25 people
Licensed Personal Banker II
Wells Fargo Bank, N.A
07.2013 - 05.2015
- Discover ways to best help customers achieve financial success
- Prepare proposals to present benefits of services to address customers needs
- Confer with clients to restructure debt, refinance debt, or raise new debt
- Develop and maintain client relationships
- Provide sales coaching to teller staff
- Outbound prospecting, "At Work Specialist" presenting benefits to surrounding business and their employees
- Manage client book daily, bringing in new business while maintaining current client accounts
Education
Business Managment And Marketing
U of A
Tucson, AZ2009
Skills
- Staff Management
- Referral Network
- Sales Expertise
- Brand Development and Marketing
- Team Leadership
- Market Analysis
- Strategic Planning
- Territory Expansion
- Goals and Performance
- Account Management
Additional Information
- Authorized to work in the US for any employer
Timeline
Clinical Liaison
First Call Hospice
05.2023 - Current
Marketing Director
Doctors On Liens
01.2022 - 05.2023
Regional Marketing Director
Athletico Physical Therapy
10.2017 - 05.2022
Sales and Marketing Manager
Smart Motors, Inc
05.2015 - 10.2017
Licensed Personal Banker II
Wells Fargo Bank, N.A
07.2013 - 05.2015
Business Managment And Marketing
U of A
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