Nicole Snook
Calgary,AB
Overview
5
5
years of professional experience
Work History
Receptionist
The Small Business Accountants
08.2023 - Current
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a well-organized reception area with updated materials.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Server/Bartender
Bistro on the Bow
04.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Liquor Store Clerk
Sobeys Liquor
09.2019 - 02.2021
- Educated customers on different promotions, spirits, and wines to facilitate buying decisions.
- Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting them in the computer system.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Server
Station Restaurant & Pub
09.2018 - 09.2019
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained a clean, safe, and organized work environment to safeguard servers and patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Strathmore High School
Strathmore, AB2021
Skills
- Bartending
- Menu Memorization
- Safe Food Handling
- Service Prioritization
- Cash Handling
- High-Volume Dining
- Time Management
- Bookkeeping
- Data Entry
Timeline
Receptionist
The Small Business Accountants
08.2023 - Current
Server/Bartender
Bistro on the Bow
04.2021 - 08.2023
Liquor Store Clerk
Sobeys Liquor
09.2019 - 02.2021
Server
Station Restaurant & Pub
09.2018 - 09.2019
High School Diploma -
Strathmore High School