Nicole Snook
Calgary,AB
Overview
5
5
years of professional experience
Work History
Receptionist
The Small Business Accountants
08.2023 - Current
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a well-organized reception area with updated materials.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Server/Bartender
Bistro on the Bow
04.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Liquor Store Clerk
Sobeys Liquor
09.2019 - 02.2021
- Educated customers on different promotions, spirits, and wines to facilitate buying decisions.
- Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting them in the computer system.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Server
Station Restaurant & Pub
09.2018 - 09.2019
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained a clean, safe, and organized work environment to safeguard servers and patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Strathmore High School
Strathmore, AB2021
Skills
- Bartending
- Menu Memorization
- Safe Food Handling
- Service Prioritization
- Cash Handling
- High-Volume Dining
- Time Management
- Bookkeeping
- Data Entry
Timeline
Receptionist
The Small Business Accountants
08.2023 - Current
Server/Bartender
Bistro on the Bow
04.2021 - 08.2023
Liquor Store Clerk
Sobeys Liquor
09.2019 - 02.2021
Server
Station Restaurant & Pub
09.2018 - 09.2019
High School Diploma -
Strathmore High School
Similar Profiles
Supriya KommareddySupriya Kommareddy
Manager at Small scale business (family business)Manager at Small scale business (family business)
Henriette MaCarthyHenriette MaCarthy
HRIS Specialist at U.S. Small Business AdministrationHRIS Specialist at U.S. Small Business Administration
ANGIE CATALINA GRANADA AGUIRREANGIE CATALINA GRANADA AGUIRRE
Entrepreneur at Small Business OwnerEntrepreneur at Small Business Owner
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC
Natnael YhdegoNatnael Yhdego
Cashier / Customer Service Associate at Popeyes Louisiana KitchenCashier / Customer Service Associate at Popeyes Louisiana Kitchen