Nicole Coulson

• Collaborated with other team members to perform internal QA audits.
• Monitored dietary performance trends in order to identify potential areas of improvement within the QA process.
• Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
• Backfilled for Nutrition Supervisor's

• Monitored food service operations to ensure quality control, sanitation regulations, and elder satisfaction

Used strong organizational skills, efficient time management, and effective teamwork in coordinating the needs and expectations of multiple guests

Cultivated long-standing guest connections by providing friendly and familial serving techniques, encouraging repeated patronage.

Implemented effective training programs to enhance the skills and motivation of employees.