Nicole Singh
York,ON
Summary
Dynamic professional with extensive experience in event coordination and client engagement. Skilled in effective communication and problem-solving, with a track record of enhancing service delivery and maximizing client satisfaction. Results-driven Realtor with expertise in market analysis and contract management. Known for effective communication and problem-solving skills, successfully guiding clients through the buying and selling process while maximizing property values.
Overview
17
17
years of professional experience
Work History
Realtor
One Percent Realty
Toronto, Ontario
05.2023 - Current
- Guided clients through property buying and selling processes, ensuring seamless transactions.
- Conducted market analysis to assess property values and identify trends.
- Prepared and presented marketing materials to enhance property listings.
- Negotiated contracts and agreements between buyers and sellers to secure favorable terms.
- Coordinated property showings and open houses to attract potential buyers.
- Developed strong client relationships to thoroughly understand individual needs.
- Utilized technology platforms for effective listing management and communication.
- Maintained accurate CRM database of prospective customers to track interactions.
Letter Carrier
Canada Post
York, ON
09.2019 - Current
- Sorted and organized mail to optimize delivery routes for efficiency.
- Delivered letters and parcels to residential and business addresses punctually.
- Operated delivery vehicles safely, adhering to all regulations.
- Maintained accurate records of deliveries and returns, ensuring accountability.
- Communicated with customers regarding inquiries and issues professionally.
- Resolved customer complaints swiftly while meeting established deadlines.
- Performed minor maintenance on delivery vehicles including oil changes and tire pressure checks.
- Scanned packages for tracking, ensuring timely delivery completion.
Event Sales Manager
Playtime Bowl
12.2016 - 01.2018
- Coordinated logistics for corporate and private bowling parties to ensure seamless execution.
- Developed promotional strategies, enhancing event sales and customer engagement.
- Managed vendor relationships, ensuring quality service delivery during events.
- Trained staff on event setup, customer service, and operational procedures for consistency.
- Oversaw budgeting and financial planning for large-scale events to maximize profitability.
- Collaborated with management to elevate guest experience during events through strategic initiatives.
- Analyzed customer feedback, refining event offerings and services based on insights.
- Resolved customer complaints promptly to maintain satisfaction during events.
Assistant General Manager
Lucky Strike Lanes
Toronto
12.2008 - 12.2015
- Coordinated daily operations to optimize workflow and promote team collaboration.
- Managed staff schedules to ensure adequate coverage and meet operational objectives.
- Developed training programs for new hires to elevate team performance.
- Oversaw inventory management to sustain stock levels and prevent shortages.
- Implemented process improvements that streamlined operations and minimized delays.
- Facilitated interdepartmental communication to boost teamwork and productivity.
- Resolved customer inquiries and complaints promptly to uphold service standards.
- Conducted interviews with prospective candidates to assist in recruitment process.
Education
Diploma in Advertising Design - Advertising Design
International Academy of Design
09-2003
Skills
- Market analysis and property negotiation
- Customer service
- Team leadership
- Effective communication
- Time management
- Problem solving
- Staff management
- Client relations
- Contract management
- Listing presentation
- Client relationship management
- Real estate technology
Timeline
Realtor
One Percent Realty
05.2023 - Current
Letter Carrier
Canada Post
09.2019 - Current
Event Sales Manager
Playtime Bowl
12.2016 - 01.2018
Assistant General Manager
Lucky Strike Lanes
12.2008 - 12.2015
Diploma in Advertising Design - Advertising Design
International Academy of Design