Nicole Schindel

Assistant Store Manager

TJX Companies

06.2011 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Created and maintained safe and secure work environments for employees.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.