Nicole Scheck
Grande Prairie,AB
Summary
Dynamic and results-oriented professional with extensive experience at Grainger, adept at client relationship building and inventory management. Excelled in enhancing customer satisfaction and operational efficiency, demonstrating exceptional problem-solving abilities and teamwork. Proven track record in driving revenue growth and streamlining processes, showcasing flexibility and a strong ability to multitask.
Resilient management skills offering over 15 years superior customer service to commercial clients, internal teams and executives. Managed workflow to provide efficient, timely and accurate processing of transactions. Interacted effectively, utilizing good communication skills, cooperating purposefully and providing guidance to achieve business goals of agency.
Overview
18
18
years of professional experience
Work History
Commercial Account Manager
Grainger
11.2019 - Current
- Manage a diversified customer portfolio.
- Increase client satisfaction by developing and maintaining strong relationships with key decision makers.
- Analyze client needs to identify solutions, drive efficiencies and help minimize expenditures.
- Prepare customer presentations, conduct quarterly business reviews, and partner with vendors to develop new categories for additional business.
- Manage client risk exposure and coordinated services for development, retention and rounding of accounts.
- Manage and negotiate customer pricing programs, and review regularily to ensure market relevance.
- Prepare quotes and manage customer orders ensuring order accuracy and delivery deadlines.
- Streamline Inventory Management team member processes for improved efficiency and higher revenue generation.
Inventory Management Specialist
Grainger
01.2013 - 11.2019
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
- Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
- Developed comprehensive training programs for new hires, fostering a culture of continuous learning within the inventory management team.
- Collaborated with cross-functional teams to establish best practices for inventory management, aligning business objectives with operational efficiency.
- Performed regular maintenance on multiple dispensing units to ensure all departments had access to crucial MRO products.
Project Accounting Assistant
Weyerhaeuser
06.2007 - 07.2009
- Managed the Accounting Department for two major construction projects.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Managed and regularly reviewed Contractor Agreements to ensure all expenditures match contract obligations.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
South Peace Senior Secondary School
Dawson Creek, BC06-2000
Skills
- Client relationship building
- Brand awareness
- Time management
- Teamwork and collaboration
- Problem-solving abilities
- Flexibility and adaptability
- Customer service
- Self motivation
- Fast learner
- Expense reporting
- Multitasking and organization
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Commercial Account Manager
Grainger
11.2019 - Current
Inventory Management Specialist
Grainger
01.2013 - 11.2019
Project Accounting Assistant
Weyerhaeuser
06.2007 - 07.2009
High School Diploma -
South Peace Senior Secondary School
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