Nicole Sawan
Toronto,ON
Summary
Professional sales leader with strong focus on team collaboration and achieving results. Demonstrates reliability and adaptability in dynamic environments. Skilled in driving sales, managing inventory, and ensuring customer satisfaction. Known for excellent communication, leadership, and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Calendar Club
10.2025 - 01.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to promote a welcoming atmosphere.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to achieve sales goals and improve overall performance.
- Close till by balancing and counting tender & complete nightly deposit
Retail Sales Consultant
La-Z-Boy Furniture
Toronto, ON
05.2025 - 09.2025
- Assisted customers in selecting furniture that meets their needs and preferences.
- Explained product features and benefits to enhance customer understanding.
- Processed sales transactions accurately using POS systems.
- Maintained a clean and organized showroom to improve customer experience.
- Participated in training sessions to develop product knowledge and sales techniques.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
Housewares Associate
Canadian Tire
Toronto, ON
10.2024 - 05.2025
- Assisted customers in selecting houseware products, enhancing overall shopping experience.
- Organized and maintained inventory displays to ensure product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems to facilitate smooth checkouts.
- Provided product information and demonstrations to educate customers on features and benefits.
- Conducted regular audits of stock levels, ensuring compliance with inventory management standards.
Banquet & Clubhouse Server
Lambton Golf & Country Club
Toronto, ON
08.2023 - 10.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in menu knowledge and special event promotions, enhancing overall dining experience for members.
- Collaborated with kitchen staff to ensure timely food and beverage delivery, maintaining high service standards.
- Trained new staff on operational procedures and best practices, fostering a cohesive team environment.
Baby Sales Associate
Toys R Us
Toronto, ON
06.2022 - 09.2023
- Assisted customers with product selection, enhancing shopping experiences and fostering brand loyalty.
- Maintained product displays, ensuring alignment with visual merchandising standards and seasonal promotions.
- Operated point-of-sale systems, facilitating efficient transactions and managing cash handling procedures.
- Collaborated with team members to streamline inventory processes, improving stock accuracy and availability.
Department Supervisor
Farm Boy
Toronto, ON
03.2019 - 05.2022
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment.
- Optimized inventory management, reducing waste through efficient stock control measures.
- Implemented training programs to enhance employee skills and performance standards.
- Led safety initiatives, promoting a culture of workplace safety among team members.
- Trained new employees on overall company and department-specific policies and procedures.
Education
Lakeshore Collegiate Institute
Toronto, ON 06-2020
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Store maintenance
- Cash handling accuracy
- Product demonstrations
- Sales proficiency
Accomplishments
Farm Boy Excellence in Service Award
Languages
English
Native or Bilingual
Certification
- Ontario Worker Health and Safety Certificate February 2025
Timeline
Sales Lead Keyholder
Calendar Club
10.2025 - 01.2026
Retail Sales Consultant
La-Z-Boy Furniture
05.2025 - 09.2025
Housewares Associate
Canadian Tire
10.2024 - 05.2025
Banquet & Clubhouse Server
Lambton Golf & Country Club
08.2023 - 10.2024
Baby Sales Associate
Toys R Us
06.2022 - 09.2023
Department Supervisor
Farm Boy
03.2019 - 05.2022
Lakeshore Collegiate Institute