Nicole Samborsky
Mississauga,ON
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature. Willingness to take on added responsibilities to meet team goals, and offer individualized assistance to individuals where needed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Shift Supervisor
Ted Baker London
06.2023 - 02.2024
- Maintains and exceeds company sales KPI
- Completes all tasks correctly and on time and follows company policies and procedures
- Follows merchandising principles and replenishment guidelines in store to ensure the brand is represented at the highest level
- Ensuring the team is aware of current targets, promotions, and campaigns in-store
- A keen awareness of the local market and develop client opportunities.
- Delivered successful training to more than 18 employees, educating on successful work processes and productivity strategies.
Floor Manager
Ted Baker London
05.2022 - 05.2023
- Effectively manages and adapts to different people and situations
- Reflects the values of the brand in personal presentation and behaviour and demonstrates a passion for the brand which is shared with others
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Follows merchandising principles and replenishment guidelines in store to ensure that the brand is represented at the highest level
- Have a keen awareness of the local market and develop client opportunities
- A strong digital focus with the ability to embrace and drive new initiatives from concept to implementation, helping support new ways of selling and brand profile enhancements
- Responsible for media and stylist relationships.
- Performed closing procedures multiple times weekly by balancing cash drawers and reconciling credit card transactions.
Sales Associate / Shift Supervisor
Ted Baker London
09.2019 - 05.2022
- Maintains and exceeds company sales KPI
- Completes all tasks correctly while on time while following company policies and procedures
- Reflects the values of the brand in personal presentation and demonstrates passion for the brand
- Follows merchandising principles and replenishment guidelines in store to ensure that the brand is represented at the highest level
- Observe safety and security procedures
- Reports any misuse or theft of stock to a member of management.
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Delivered successful training to more than 12 employees, educating on successful work processes and productivity strategies.
Education
Honors Bachelor of Applied Science in Justice Studies and Diploma in Police Foundations -
University of Guelph Humber
Toronto, ON06.2025
Honors Diploma in Community and Justice Services -
Humber College
Toronto, ON06.2021
Skills
- Team collaboration
- Negotiation skills
- Software proficiency (Microsoft Office Suite, Adobe Creative Cloud)
- Risk Management & Trauma-Informed Crisis Intervention
- Attention to detail
- Time management
- Critical thinking
- Leadership
- Safety awareness
- Strong verbal and written communication
- Diplomatic and Fair
Certification
- ASIST – Applied Suicide Intervention Skills Training
- General Training on Human Trafficking for Service Providers
- Trauma-Informed Crisis Intervention
- Cannabis and Youth
- Mental Health First Aid - Standard
- Labour Trafficking Training
Volunteer Experience
- Erin Mills Co-op Nursery School, Co-op Student, 01/2018, 06/2018, Responsible for helping preschoolers with assigned schoolwork., Created lesson plans in partnership with the preschool teachers., Participated in helping plan events and special field trips., Responsible for working with children with special needs and providing support in school activities.
- Erin Mills Soccer Club, House League Coach (Ages 7-13), 06/2015, 12/2017, Head coach to males & females (ages 7-13), Responsible for instruction of drills, positioning, and rules of the game., Held additional practices to explain and provide support in areas where players and I felt additional coaching as needed., Coached children with special needs while helping them navigate the game.
Languages
English
Native or Bilingual
Timeline
Lead Shift Supervisor
Ted Baker London
06.2023 - 02.2024
Floor Manager
Ted Baker London
05.2022 - 05.2023
Sales Associate / Shift Supervisor
Ted Baker London
09.2019 - 05.2022
Honors Bachelor of Applied Science in Justice Studies and Diploma in Police Foundations -
University of Guelph Humber
Honors Diploma in Community and Justice Services -
Humber College
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