Nicole Ryerson
Orange
Summary
I am devoted to giving every customer a positive and memorable experience that will bring them back to the store. I have a very outgoing personality, with a flexible part-time employment schedule, including weekend and evening shift options. I am experienced with problem-solving, multitasking, being at the register/cashier, and dealing with customer issues. I am also experienced in cleaning and re-stocking. I have good social skills, and I make sure I greet everyone who walks into the store, and thank them for coming in. I enjoy giving my best advice and help to customers who come in to give them the most positive experience they can have, and to ensure they come back.
Overview
3
3
years of professional experience
Work History
Rover/Wag Dog Walker
Wag!/Rover.com
Orange
06.2024 - Current
- Managed feeding schedules and provided fresh water for dogs as needed.
- Maintained accurate records of walks, feeding, and any incidents observed.
- Communicated regularly with pet owners to update on their dog's well-being.
- Cared for pets during owners' absences.
- Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
- Attracted new clients through referrals and word-of-mouth marketing.
Juicer/Cashier
Nekter Juice Bar Inc.
Novato
06.2022 - Current
- When I am home from college or summer/vacations, I work at Nekter Juice Bar temporarily.
- Processed customer orders accurately and provided excellent service.
- Offered great customer service, great communication skills and was very helpful to customers
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Bachelor of Arts - Strategic Communication
Chapman University
Orange, CA05-2028
Skills
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Multitasking
- Reliable and responsible
- Active listening
Affiliations
- Playing sports
- Shopping
- Volunteered at food bank
- College student
Interest/Building Skills
- Use communication skills from Strategic Communication major and apply it with workplace to build relationships and connect with customers
- Share brand story and product details in a clear, engaging way to increase sales.
- Stepping stone to building my career path; want to be a manager or start marketing for a clothing business/businesses
- Apply teamwork and interpersonal skills from coursework to collaborate with coworkers and create a positive store experience
Timeline
Rover/Wag Dog Walker
Wag!/Rover.com
06.2024 - Current
Juicer/Cashier
Nekter Juice Bar Inc.
06.2022 - Current
Bachelor of Arts - Strategic Communication
Chapman University