Nicole Rosemary
Rigaud,Canada
Summary
Dedicated Travel Agent with strong customer service skills and proven time management abilities. Multilingual professional adept at fostering long-term client relationships to enhance sales performance. Results-driven with a collaborative approach, seeking opportunities in a dynamic agency for career growth.
Overview
7
7
years of professional experience
Work History
Travel Agent (Remote)
SELLOFFVACATIONS.COM
Toronto, Canada
07.2023 - Current
- Assist and advise clients in choosing their all-inclusive vacations.
- Sell vacation packages based on individual needs and preferences.
- Invoicing for each package sold.
- Provide after-sell customer care services.
Spanish Teacher/ Owner
NERUDA SPANISH SCHOOL
Vaudreuil-Soulanges, Canada
07.2022 - Current
- Own and operate a Spanish school online and in-person.
- Teach all levels of Spanish as a foreign language.
Travel Agent
VOYAGES AQUA TERRA/SYNERGIA
Laval, Canada
01.2018 - 01.2022
- Selling and booking vacation packages, flights, travel insurance, etc.
- Providing information and assistance to clients
Telephone interviewer
ADVANIS
Montreal, Canada
01.2019 - 01.2021
- Conducted telephonic interviews.
- Preserved confidentiality of responses derived from individual participants.
- Maintained accurate responses on a computerized system.
Travel Agent
NICOLE ET CIE VOYAGE-TRAVEL
Vaudreuil-Dorion, Canada
01.2019 - 01.2020
- Selling and booking vacation packages, flights, etc.
- Providing information and assistance to clients
- Managing the agency's social media and assisting with their online marketing.
Education
Attestation of College Studies - Services-conseils en voyage (Tourism)
CÉGEP RIVIÈRE-DU-LOUP
Rivière du Loup, Quebec, Canada01.2019
Masters in Spanish Language & Literature -
UNIVERSITÉ LAVAL
Québec City, Quebec, Canada01.2014
Bachelors in Spanish Language & Literature - Specialization
CONCORDIA UNIVERSITY
Montreal, Quebec, Canada01.2013
Cégep/College Diploma in Creative Arts, Literature and Languages - Specialization in languages
JOHN ABBOTT COLLEGE
Sainte-Anne-de-Bellevue, Quebec, Canada01.2008
Skills
- Critical thinking and observation
- Effective communication
- Quick learner
- Team collaboration
- Perseverance and enthusiasm
- Proficient in computer applications
- Social media expertise
- Travel planning
- Booking systems
- Destination knowledge
- Customer service
- Travel insurance
- Sales techniques
- Client relationship management
- Invoice processing
- Problem solving
Languages
Spanish
Native/ Bilingual
English
Full Professional
French
Full Professional
Timeline
Travel Agent (Remote)
SELLOFFVACATIONS.COM
07.2023 - Current
Spanish Teacher/ Owner
NERUDA SPANISH SCHOOL
07.2022 - Current
Telephone interviewer
ADVANIS
01.2019 - 01.2021
Travel Agent
NICOLE ET CIE VOYAGE-TRAVEL
01.2019 - 01.2020
Travel Agent
VOYAGES AQUA TERRA/SYNERGIA
01.2018 - 01.2022
Attestation of College Studies - Services-conseils en voyage (Tourism)
CÉGEP RIVIÈRE-DU-LOUP
Masters in Spanish Language & Literature -
UNIVERSITÉ LAVAL
Bachelors in Spanish Language & Literature - Specialization
CONCORDIA UNIVERSITY
Cégep/College Diploma in Creative Arts, Literature and Languages - Specialization in languages
JOHN ABBOTT COLLEGE
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