Nicole Rodgers

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Managed multiple tables efficiently, ensuring timely food and beverage delivery.
• Collaborated with kitchen staff to communicate orders and special requests accurately.
• Trained new servers on menu knowledge and service protocols to improve team performance.
• Implemented upselling techniques, contributing to increased sales and revenue growth.
• Resolved customer complaints promptly, fostering a positive dining experience.
• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Established rapport with regular customers, fostering loyalty through exceptional service.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
• Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
• Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
• Served food and beverages promptly with focused attention to customer needs.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Checked guests' identification before serving alcoholic beverages.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Managed multi-tasking in fast-paced environments, ensuring timely order delivery and accuracy.

Reference: Alain (647) 706-4216

• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Resolved customer complaints promptly and professionally .
• Increased sales significantly by upselling higher-end products to customers.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interests.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Processed orders and sent to kitchen employees for preparation.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
• Managed multiple tables efficiently, optimizing dining experience while maintaining high service standards.
• Trained new staff on menu items, service protocols, and operational procedures to enhance team performance.
• Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
• Resolved customer complaints swiftly, improving overall satisfaction and fostering repeat business relationships.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Boosted overall sales by confidently recommending daily specials and upselling menu items.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.

Reference Mary (647) 680-8027

• Serving guests with a positive attitude, in an efficient manner, making sure they have a meaningful, expediting, stocking/ maintaining supplies, knowledge of alcohol/wine, while pairing with an enjoyable meal
• Greeted new customers, discussed specials, and took drink orders.
• Bussed and reset tables to keep dining room and work areas clean.
• Stayed up-to-date on menu changes to help customers make food choices.
• Opening and closing duties, and maintaining a clean server station

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Billy (236) 863-3227

• Serving tables/guests with a smile and a positive attitude, hostessing, expediting, stocking alcohol/wine, well versed in opening and closing duties which includes maintaining a clean workspace, - Areti (778) 384-7650

• Serving tables, running food, greeting and seating customers, stocking supplies for general
• Upkeep -George Kalpidis (604) 725-4232
• Construction Clean-up

• Cleaned on-site debris, moved and disposed waste, ensured site’s cleanliness and presentability
• Jaime Raglin, 778-228-4607, Processed customers’ orders/payments, set delivery schedules for suppliers, maintained stock
• Jane Turner, 778-340-0089

• Call center environment, data entry, handled customers’ inquiries and escalations.

• Waitressed in a fast-paced and dynamic setting.

• Provided route and scheduling information, sorted change in coin room.