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NICOLE RILEY
Brampton,ON
Work Preference
Summary
Reliable and hardworking Truck Driver and General Labourer with experience in safe driving, route planning, loading and unloading, and maintaining efficient daily operations. Strong work ethic, attention to detail, and the ability to work independently or as part of a team. Known for being adaptable, organized, and committed to safety, productivity, and dependable service.
Overview
16
16
years of professional experience
4009
4009
years of post-secondary education
Work History
Truck Driver Laborer
Jake's House
Concord, Ontario
04.2020 - Current
- Operated heavy-duty, 20' Hino trucks for local and and regional pickup.
- Loaded and unloaded cargo using proper safety procedures. Utilized pallet jacks and forklifts as required.
- Conducted routine vehicle inspections to ensure safety compliance.
- Collaborated with team members to optimize loading techniques and schedules.
- Ensured that cargo was secured properly prior to transport utilizing appropriate tie-down straps and chains.
- Provided top product shipment delivery and pickup quality control, eliminating downtime, and maximizing revenue.
- Cleaned interior cab area regularly while ensuring exterior surfaces were free from debris and trash.
- Retained valid proof of insurance and registration in vehicles.
- Utilized hand-held computers for route navigation and GPS tracking purposes.
- Followed regular schedule of pickups for individual customers and groups.
Laser Technician
221 Degrees Laser Clinic and Spa
06.2018 - 01.2025
- Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Maintained treatment rooms and workstations in compliance with Ministry of health standards to deliver safe and therapeutic experiences.
- Assisted in training new team members on proper use, troubleshooting, and preventative maintenance of laser equipment.
- Consistently received positive feedback from clients regarding exceptional service quality and prompt issue resolution skills.
- Discussed procedures and treatment options with clients.
- Educated guests on current promotions, events and services within store or salon.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Advised clients on proper home-care regimens.
- Explained benefits of skin care products to clients.
- Built strong relationships with customers to drive repeat business.
Owner/Employee
So Sure Cleaning
09.2013 - 04.2018
- Ensured that team member responsibilities were defined and understood
- Communicated with customers, employees and other individuals to answer questions and explain information
- Calculated, prepared, and issued bills, invoices and account statements according to established procedures
- Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays
- Dusted and mopped all hard surfaces
- Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables,chairs, garbage cans and office machines
- Maintained all janitorial equipment in a clean, safe and operable condition
- Traveled to and from work sites in a timely manner
- Moved and carried equipment and furniture
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Assistant
A Touch of Magic
01.2010 - 08.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Supported senior management to make informed decisions, conducting thorough market research.
Education
License Certificate - Forklift Certification Program
GC Forklift Training Centre
241 Advance Blvd. 08.2024 - 08.2024
Laser Technician - Laser Technician Certification
Looks Aesthetics Academy
25 Watline Ave. 05.2018 - 07.2018
Fine Arts -
N.S.C.A.D.
Halifax, Nova Scotia, CanadaHigh School Diploma -
Auburn Drive High School
Dartmouth, Nova Scotia, CanadaSkills
- Strong organizational skills
- Energetic work attitude
- Courteous demeanor
- Active listening skills
- Exceptional interpersonal skills
- Customer service expert
- Adaptive team player
- Highly responsible and reliable
- Works well under pressure
- Strong Communication
- Vehicle operation
- Safety compliance
- Problem solving
- Time management
- Attention to detail
- Professionalism and work ethic
- Safe driving practices
- Heavy equipment operation
- Materials movement
- Forklift operator certification
- Pallet jack operation
- Adaptability
Timeline
License Certificate - Forklift Certification Program
GC Forklift Training Centre
08.2024 - 08.2024
Truck Driver Laborer
Jake's House
04.2020 - Current
Laser Technician
221 Degrees Laser Clinic and Spa
06.2018 - 01.2025
Laser Technician - Laser Technician Certification
Looks Aesthetics Academy
05.2018 - 07.2018
Owner/Employee
So Sure Cleaning
09.2013 - 04.2018
Assistant
A Touch of Magic
01.2010 - 08.2013
Fine Arts -
N.S.C.A.D.
High School Diploma -
Auburn Drive High School