Hi, I’m
NICOLE RICHARDSON
Coach
NEWCASTLE,OK
Summary
Dedicated and energetic volleyball coach with a strong background in youth development, team leadership, and program organization. Experienced in building positive team culture, developing fundamental skills, and leading athletes to grow both on and off the court. Proven ability to communicate effectively with players, parents, and staff while fostering discipline, teamwork, and sportsmanship.
Overview
20
years of professional experience
Work History
Newcastle Middle SchoolNewcastle, OK
Assistant Volleyball Coach
07.2025 - Current
Job overview
- Assist in planning and executing practices, drills, and team activities
- Support athletes in developing core skills, teamwork, and strong work ethic
- Contribute to game preparation, player evaluation, and in-game coaching
- Help maintain a structured and encouraging team culture
Earlywine YMCA Oklahoma City, OK
Head Volleyball Coach
08.2024 - Current
Job overview
- Lead and develop youth volleyball teams with a focus on fundamentals, teamwork, and confidence-building
- Design and implement structured practices to improve skills and game knowledge
- Create game strategies and provide in-game coaching during league and tournament play
- Foster a positive, inclusive, and disciplined team environment
- Communicate regularly with parents and players regarding expectations, schedules, and progress
Redbud Telecom Newcastle, OK
Bookkeeper/Administrative Assistant
05.2023 - Current
Job overview
- Manage accounts payable and receivable processes to ensure timely financial operations.
- Reconcile bank statements and general ledger accounts for accuracy and consistency.
- Implement automated bookkeeping systems, improving operational efficiency.
- Complete biweekly payroll and maintained employee records.
- Assist with audit preparations, maintaining clear documentation of all payroll transactions.
Newcastle Public SchoolsNewcastle, OK
Substitute Teacher
08.2021 - Current
Job overview
- Implement teacher's lesson plans to optimize students' understanding of curriculum material
- Encourage students to ask questions and discuss their thoughts about how the curriculum applies to everyday life
- Communicate with absent teachers regarding student behavior
- Maintain a positive relationship with all school staff
- Maintain classroom control and monitor students in various settings
- Update attendance logs
- Provide feedback and assistance for daily schoolwork
- Provide a respectful classroom environment
- Encourage interactive activities and discussions
Richardson FamilyNewcastle, OK
Chief House Manager
06.2012 - 08.2021
Job overview
- Manager to a family of three children
- Organize families daily/weekly schedules
- Effectively multi-task during all activities
- Manage and balance the family budget on a monthly basis
Crazy Imagination TravelNewcastle
Personal Travel Planner
10.2017 - 12.2019
Job overview
- Monitored social media and online sources for industry trends
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
- Developed a loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness
- Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
Oklahoma Heart HospitalOklahoma City, OK
Medical Secretary
09.2008 - 06.2012
Job overview
- Organized patient files and streamlined operations to improve efficiency
- Completed skilled administrative work to support all office staff and operational requirements
- Successfully scheduled and kept track of patient appointments and demographic information to deliver an exceptional customer experience
- Improved timely payment of bills by developing flexible payment plans for patients
- Organized paperwork such as charts and reports for office and patient needs
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Coordinated front office duties, including customer service, patient scheduling, demographic data and billing
- Verified insurance benefits for eligibility and documented in Cerner system
Abbott DermatologyOklahoma City
Medical Secretary
06.2006 - 09.2008
Job overview
- Verified insurance benefits and eligibility
- Assisted patients with checking in and out and scheduling appointments/procedures
- For non-insured patients, discussed payment plans and collected balances due up-front
- Answered multi-line phone systems, responded to inquiries via phone and email and transferred calls to correct departments or personnel
- Entered patient billing for services rendered
Education
Oklahoma City Community CollegeCity, Oklahoma
Newcastle High SchoolNewcastle
Diploma
05-2003
Skills
- MS Office Suite
- Proficient in Quickbooks
- Administrative Skills
- Problem Solving
- Communication
- Adaptability
- Organization
- Motivational skills
- Team management
- Injury prevention
Languages
English
Timeline
Assistant Volleyball Coach
Newcastle Middle School
07.2025 - Current
Head Volleyball Coach
Earlywine YMCA
08.2024 - Current
Bookkeeper/Administrative Assistant
Redbud Telecom
05.2023 - Current
Substitute Teacher
Newcastle Public Schools
08.2021 - Current
Personal Travel Planner
Crazy Imagination Travel
10.2017 - 12.2019
Chief House Manager
Richardson Family
06.2012 - 08.2021
Medical Secretary
Oklahoma Heart Hospital
09.2008 - 06.2012
Medical Secretary
Abbott Dermatology
06.2006 - 09.2008
Newcastle High School
Diploma