Nicole Richardson
Mississauga,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Restaurant Team Member
Tim Hortons
01.2022 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Data Entry Clerk
Gilbert Steel
01.2020 - 01.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Sorted documents and maintained organized filing process.
Restaurant Team Member
Tim Hortons
01.2014 - 01.2018
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Prepared food orders, cooking on grill and operating fry station.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Education
Advanced Diploma - Film Studies
Alison
Ireland08.2024
High School Diploma -
T.L. Kennedy Secondary School
Mississauga, ON2013
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Cash Handling
- Cleaning
- Leadership Qualities
- Flexible Schedule
- Workplace Safety
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Restaurant Team Member
Tim Hortons
01.2022 - Current
Data Entry Clerk
Gilbert Steel
01.2020 - 01.2021
Restaurant Team Member
Tim Hortons
01.2014 - 01.2018
Advanced Diploma - Film Studies
Alison
High School Diploma -
T.L. Kennedy Secondary School