Nicole Gumabon
HR And Administrative Professional
Escondido,CA
Summary
Results-driven and detail-oriented professional with extensive experience in Human Resources, Administration, Operations and Payroll. Adept at managing complex tasks in fast-paced environments with a strong focus on accuracy, compliance, and employee relations. Highly skilled in Microsoft Office, QuickBooks, and payroll management systems.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Office/Human Resources Manager
The Crosby Club
San Diego, California
01.2015 - Current
- Processed payroll for 200+ employees, including independent contractors, ensuring accuracy and timeliness
- Lead employee training initiatives, including Point of Sale systems, CPR/First Aid, and general safety procedures
- Served as the primary liaison for the General Manager, Department Heads, and key personnel to address operational and employee-related issues
- Managed communications for the club, including newsletters, flyers, advertisements, and social media content
- Facilitated and documented disciplinary actions, including terminations, in collaboration with senior leadership
- Overseed all insurance-related matters, including health insurance, liability, and workers' compensation
- Administered workers' compensation claims and policies, ensuring compliance with regulations
- Managed 401(k) and health insurance plans for eligible employees
- Conducted financial tasks, including invoice processing, bank reconciliations, and general ledger reporting
- Prepared and filed 1095-C and 1099 reports for employees, vendors, and contractors
- Ensured compliance with labor laws and maintain accurate employee and member files
- Assisted in month-end and year-end financial closing and reporting
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Secretary
St. Andrew Presbyterian Church
Yuba City, CA
11.2013 - 01.2015
- Created and edited church publications, including bulletins, newsletters, and brochures, ensuring clarity and consistency
- Managed church calendar and updated announcements for internal and external communications
- Coordinated and updated social media platforms (Facebook, Instagram) to engage with the congregation
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Financial Administrative Assistant
First Command Financial Planning
Hagatna, Guam
06.2009 - 08.2011
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Prepared monthly bank reconciliations to ensure accuracy in accounting records and prevent discrepancies in cash balances.
- Coordinated conferences, calls, and meetings, providing administrative support to senior management
- Answered client calls, directed inquiries, and scheduled appointments, maintaining excellent client service
- Streamlined financial processes by implementing efficient administrative systems.
- Assisted with client file management, data entry, and minimal bookkeeping duties
- Organized and coordinated quarterly client functions and events
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Health Care Administration
Ashford University
San Diego, CA 09.2000 - 05.2006
Skills
Payroll Administration
Risk Management
Leadership Development
Policy Enforcement
Benefits Administration
HR Policies and Procedures
Compensation and Benefits
Labor Relations
Professionalreferences
- Bryan Addis, General Manager, Friendly Hills Country Club, baddis@friendlyhillscc.com
- David Kim, CFO, The Crosby Club, dkim@thecrosbyclub.com
Timeline
Office/Human Resources Manager
The Crosby Club
01.2015 - Current
Secretary
St. Andrew Presbyterian Church
11.2013 - 01.2015
Financial Administrative Assistant
First Command Financial Planning
06.2009 - 08.2011
Bachelor of Science - Health Care Administration
Ashford University
09.2000 - 05.2006
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