Nicole Qin
Nanaimo,BC
Summary
Proven professional with a strong background in customer service and inventory management, demonstrated during tenure at EQ LIFESTYLE Vape Shop. Excelled in using MS Office for inventory accuracy, enhancing customer satisfaction through exceptional service, and maintaining a high work ethic. Skilled in time management and fostering positive customer interactions, contributing significantly to workplace efficiency and team success.
Overview
3
3
years of professional experience
Work History
Casher
Petro-Canada South Parkway Plaza
06.2024 - Current
- Accurately reconciled daily sales reports to ensure transaction precision each shift end
- Delivered exceptional customer service by warmly greeting and assisting patrons
- Efficiently handled high volumes of cash transactions during peak hours in a dynamic setting
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Storekeeper
EQ LIFESTYLE Vape Shop
03.2024 - 06.2024
- Responsible for warehousing and inventory checking, and depositing money in the bank on behalf of the employer
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Filled orders by gathering merchandise specified in requisitions.
- Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
- Used [Software] to check and count all product inventories.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Received, merchandised and arranged all shop items for visual display.
Kitchen Hand
Quality Food Chinese Kitchen
06.2022 - 09.2022
- Capable of operating machines efficiently and completing tasks with accuracy
- Provide a warm welcome to every customer and treat them with respect
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Plated and presented food following chef requirements.
- Followed recipes and chef instructions to prepare food correctly.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Unloaded food deliveries and stored items in proper locations for easy access.
Education
BBA - Marketing
Vancouver Island University
Vancouver, BC06.2026
Gaokao School Leaving Certificate -
DaKai Senior High School
07.2020
Skills
- MS Office
- Customer service
- Time management skills
- Patience and empathy
- Work ethic and integrity
Leadership Experience
Freshmen’s Cup Basketball Tournament, China, Team Leader, 09/17, 10/17, Led my class to win the second place in the Freshman Cup basketball tournament.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Chinese (Cantonese)
Elementary
Interests
- Crafting and DIY Projects
- Baking
Timeline
Casher
Petro-Canada South Parkway Plaza
06.2024 - Current
Storekeeper
EQ LIFESTYLE Vape Shop
03.2024 - 06.2024
Kitchen Hand
Quality Food Chinese Kitchen
06.2022 - 09.2022
Gaokao School Leaving Certificate -
DaKai Senior High School
BBA - Marketing
Vancouver Island University
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