NICOLE PROKOPETZ
Edmonton,Canada
Summary
Dedicated Accounts Receivable Clerk with expertise in data entry, invoicing, and customer communication. Proven ability to streamline processes and resolve account discrepancies, contributing to improved financial operations. A mother of three with a passion for family-oriented activities, camping, fishing, and traveling. A hard worker that is ready to get back into the workforce after taking time off to grieve father’s death.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Accounts Receivable Clerk
Great West Media LP
Edmonton, Alberta
07.2024 - 11.2024
- Processed customer payments and maintained accurate records in accounting software.
- Reconciled accounts receivable reports with financial statements regularly.
- Communicated with clients regarding outstanding invoices and payment terms.
- Collaborated with the finance team to improve billing procedures.
- Assisted in month-end closing by preparing necessary documentation and reports.
- Monitored account discrepancies and initiated resolution efforts promptly.
- Maintained organized files for all accounts receivable transactions and correspondence.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Generated monthly statements for accounts receivable operations.
- Coded invoices to maintain organized and accurate records.
- Processed new customer forms to set up accounts in system.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
Janitor
Hope Mission
Edmonton, Alberta
01.2024 - 03.2024
- Responsible for cleaning and sanitizing various areas of a women's homeless shelter, ensuring a safe and hygienic environment for residents.
- Performed thorough cleaning and sanitization of bathrooms, showers, and dining areas.
- Maintained cleanliness by sweeping, mopping, and sanitizing sleeping areas.
- Ensured continuous availability of cleaning supplies and well-kept staff areas.
Accounts Receivable Clerk
GFL Environmental
07.2021 - 12.2023
- Managed accounts receivable functions, including collections, payment processing, and customer issue resolution, contributing to improved financial operations.
- Handled soft-calls, collections, and email communications for aged accounts.
- Successfully negotiated with customers to resolve invoice and account discrepancies.
- Ensured accurate financial records through data entry and customer information updates.
Finance Administrative Support
Southeast Physiotherapy
03.2018 - 05.2021
- Provided comprehensive administrative support to finance operations, including invoicing, appointment coordination, and bookkeeping assistance, optimizing workflow efficiency.
- Managed invoicing processes for private and third-party insurances.
- Coordinated appointments and supported physiotherapists in client interactions.
- Ensured accurate record-keeping through data entry and filing procedures.
Education
Accounting Technician Diploma -
Robertson College
Medical Office Assistant Diploma -
Robertson College
Skills
- Accounting
- Customer Service
- Communication
- Data Entry
- Invoicing
- Bookkeeping
- Appointment Scheduling
- Collaboration
- Problem-solving
Certification
Client Experience Certification, 01/01/19, Groove Enhancers Learning Academy
Timeline
Accounts Receivable Clerk
Great West Media LP
07.2024 - 11.2024
Janitor
Hope Mission
01.2024 - 03.2024
Accounts Receivable Clerk
GFL Environmental
07.2021 - 12.2023
Finance Administrative Support
Southeast Physiotherapy
03.2018 - 05.2021
Accounting Technician Diploma -
Robertson College
Medical Office Assistant Diploma -
Robertson College