Nicole Pilli
Saint Lazare,QC
Summary
Dynamic delivery leader with a strong track record in game production and digital product development. Successfully led end-to-end project delivery in large teams, ensuring timely launches and community satisfaction through numerous live updates and significant project budgets. Experience spans high-security payment systems, PC and mobile gaming, web development, and blockchain technology. A hands-on team motivator fostering trust and collaboration.
Overview
8
8
years of professional experience
Work History
Game Producer, Director of Engineering Delivery
Parallel Studios
Toronto, Canada
05.2023 - Current
- Led delivery of the Parallel TCG from Alpha, to Beta, to 1.0, over 4 years at Parallel Studios.
- Led end-to-end delivery for the Parallel trading card game across Unity development, network engineering, QA, design, UI/UX, Tech Art, SFX, VFX, community, marketing and growth teams, consisting of 25+ team members to launch the successful game UI re-branding and mobile release.
- Delivered 50+ consistent live updates over 3 years, including: 4 new card expansion sets, 2 UI overhauls, 1 tutorial rewrite, 2 additional game modes, 30+ new VFX, and 1 major port of the game client from PC to mobile (iOS and Android).
- Managed all submissions to storefronts and device platforms on Epic Games, Steam, App Store Connect, and Google Play Console to successfully transition the game from a standalone PC download to be fully accessible across gaming platforms.
- Migrated external vendor code to in-house workflows (including perforce to github and jira), establishing active development for new game team in under 3 weeks, maintaining release schedule.
- Managed the in-house game studio transition, helping hire and onboard a team of 20+ (including game developers, QA, UI Design, Game Design), for a successful migration to an all in-house game studio.
- Supported live service launches and post-launch monitoring, enhancing community and player satisfaction.
- Networked with high volume players as a part of our E-sports events, to ensure valuable feedback and player relationships stayed integral to development.
- Contributed to game design and lore teams, leading discussion and meetings to bring new features and card expansions into the TCG, and expand its original IP.
- Mentored and managed producer on other projects, fostering her growth as a delivery leader.
Engineering Delivery Manager
Parallel Studios
04.2022 - 05.2023
- Led product delivery for start-up expanding from 30 to 90+ employees, overseeing development of Alpha and Beta versions of Parallel TCG, 4 NFT Pack Drops, 5+ NFT initiatives, and Parallel.Life website.
- Coordinated delivery between in-house network engineers and external game studios (Keywords, Electric Square) during Parallel TCG development, collaborating with external producers to meet scope deliverables and timelines.
Senior Scrum Master, Payments Technology
RBC Royal Bank of Canada
Toronto, Canada
07.2018 - 05.2022
- Led Payments & Working Capital team as Senior Scrum Master, driving delivery of payment processing capabilities for small businesses and large corporations.
- Major projects included: SWIFT wire tracking ($100K+ scope), payments capabilities (account transfers, Interac E-Transfer, Bill Payments) for new Business Banking Portal (RBC Edge) ($4M+ scope), and AWS security infrastructure for a newly acquired RBC payments application ($250K+ scope).
- Led end-to-end delivery with projects' annual scope ranging from $50K to $5M to create and enhance customer-facing Business Banking initiatives.
- Successfully managed the migration of external vendor application post-acquisition to in-house systems, while managing risk assessments and cloud security.
- Facilitated teams' transition to Kanban and continuous deployment, enhancing automation while ensuring code quality and team well-being.
- Coached and mentored team members in scrum and agile practices, fostering improved production and delivery outcomes.
- Supported recruitment processes and evaluated candidate skills for Scrum Master new-hires to grow the RBC Payments Technology delivery team.
Education
Advanced Agile Scrum Master + SAFe Agile -
Daily Agile
01-2021
Certified Scrum Master -
Daily Agile
01-2018
Bachelor of Commerce (BCom) - Business Law and Entrepreneurship Double Major
Ryerson University
Toronto, ON01-2017
Skills
- Program and Product Management
- Project delivery
- Release Planning
- Roadmapping
- Production lifecycles
- Scrum
- Scaled Agile
- Kanban Stewardship
- Team leadership
- Coaching
- Public Speaking
- Interpersonal Communication
Languages
- English, Native
- French, Elementary
How I Work
I believe in creating an open and collaborative work environment, where communication and trust are the backbone to a productive team. Most times, you'll find me working hands-on with engineers and designers to get to where we want to go. I am comfortable navigating ambiguity and flexible to change. There is no task beneath me; and I believe in rolling up my sleeves to get things done. My favourite part of the Agile Manifesto is 'Individuals and Interactions over Processes and Tools;' a reminder that working side-by-side is what gets us to the finish line, with a smile.
Timeline
Game Producer, Director of Engineering Delivery
Parallel Studios
05.2023 - Current
Engineering Delivery Manager
Parallel Studios
04.2022 - 05.2023
Senior Scrum Master, Payments Technology
RBC Royal Bank of Canada
07.2018 - 05.2022
Advanced Agile Scrum Master + SAFe Agile -
Daily Agile
Certified Scrum Master -
Daily Agile
Bachelor of Commerce (BCom) - Business Law and Entrepreneurship Double Major
Ryerson University