Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Additional Information
Timeline
Generic
Nicole Perry

Nicole Perry

Kamloops

Summary

Dedicated and culturally attuned Métis mental health professional with a profound background in counselling children, team leadership, community engagement, and program creation and management. I am committed to advancing KHP's delivery programs, cultivating a positive career culture for team members, and making a difference in the lives of children. I have a proven track record in developing, implementing, and overseeing wellness and education initiatives. Adept at steering interdisciplinary teams to achieve program goals, I excel in strategic planning, resource allocation, and performance improvement. With a commitment to continuous professional development, I offer strong communication and interpersonal skills to articulate the vision of mental health initiatives. I am eager to contribute my passion, leadership prowess, and program management expertise to an organization dedicated to positively impacting individuals and communities.

Overview

22
22
years of professional experience
4
4
Certification

Work History

Owner/Operator

Niki Perry Family Dog Mediation & Counselling
2015.08 - Current
  • Managed day-to-day business operations, including building & maintaining website, online store sales, appointment scheduling, accounting & bookkeeping, marketing and customer relationships
  • Envisioned and created business identity and advertising materials such as logos, slogans, newsletters and social media posts by studying industry and understanding customers needs and desires
  • Developed business plan, processes and procedures to provide superior dog behavior consulting and wellness counseling to clients
  • Maintained unwavering level of professionalism with customers regarding concerns or complaints, gathering all necessary information to make educated decisions and solve problems with compassion and understanding
  • Crafted engaging sales copy and eye-catching graphics for informative student presentations on various topics of animal care, behavior, wellness, nutrition, enrichment and grooming.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Enhanced product & service awareness by taking pictures of new and available product or program offerings, creating newsletters and posting to company's website and media accounts.
  • Developed and executed marketing strategies to gain 25 new clients in two months

Owner/Operator

The Beloved Beast Pet Care & Training
2011.11 - 2015.06
  • Managed day-to-day business operations, including scheduling & booking, accounting, marketing and customer relationships
  • Provided industry-leading care for animals including dog walking, pet boarding & behavior consulting and maintained a high professional standard for excellence
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Maintained consistent work levels by establishing large client base and continuous pipeline of new inquiries
  • Engaged with over 200 clients regularly through phone and email correspondence to present newest program offerings, respond to questions and maintain fantastic relationships
  • Developed business plan, processes and procedures to provide superior pet care & behavior consulting to clients
  • Capitalized on social media platforms to increase market awareness and connect with potential clients & customers
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership. Sold business in 2015.

CEO

Release the Hounds Pet Care
2005.12 - 2011.10
  • Managed day-to-day business operations, including scheduling, accounting, payroll, retail ordering & inventory, marketing and client/customer support
  • Optimized team hiring, training and performance.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead pet care industry in innovation and influence professional growth.
  • Maximized efficiency by coaching and mentoring team members on safety principles, pet industry practices, company procedures and technology systems.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed interactive educational programs for animal lovers to discover new ways to raise and train their pets within a compassionate framework.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Cultivated and maintained fantastic customer relationships resulting in high client retention and returning customers.
  • Founded and managed an industry leading pet care business, growing revenue to $480,000/yr after 3 years and sold the business after 5 years of operation.

Education

No Degree - Diploma in Professional Counselling And Psychology

Kelown College of Professional Counselling
Kelowna, BC (Remote)
12.2023

Certified Training Partner - Professional Dog Trainer Course

Karen Pryor Academy
Sequim, WA
11.2008

Skills

  • Organized and Resourceful
  • Leadership and People Development
  • Effective Communicator and Public Speaker
  • Relationship and Team Building
  • Complex Problem Solving
  • Strategic Planning and Execution
  • Innovative and Visionary
  • Analytical and Critical Thinker
  • Works Well Under Pressure and Deadlines
  • Ability to Work Remotely
  • Strong Sense of Professionalism and Confidentiality
  • Strong Background in Presenting and Onboarding

Accomplishments

Completed a diploma program in the field of Professional Counselling and Psychology with a focus on child and youth counselling and family support.

Completed a certificate in ADHD support and volunteered 240 hours in the community with children dealing with mental health or development challenges.

Developed an industry leading program for canine mental health workers that advances their skills in counselling and supporting the well-being of families.

Lead a team of 12 young professionals in their care provider roles and cultivated a positive team culture.

Achieved the designation CPDT-KA (Certified Professional Dog Trainer - Knowledge Assessed) by writing a peer-reviewed examination presented by the CCPDT that tests understanding of behaviorism, training principles, ethical practices, husbandry and commitment to excellence.

Achieved the designation CCBC (Certified Canine Behavior Consultant) by writing a peer-reviewed examination on behavior counseling for dog guardians experiencing difficult challenges with their dogs.

Completed the Karen Pryor Academy Certified Training Professional program focusing on program development, behaviour modification and business management.

Affiliations

  • Canadian College of Professional Counsellors and Psychotherapists
  • Canadian Association of Professional Dog Trainers
  • Certification Counsel of Professional Dog Trainers
  • International Association of Animal Behavior Consultants
  • Karen Pryor Academy Alumni

Certification

RPC Registered Professional Counsellor

CFDM Certified Family Dog Mediator

CPDT-KA Certified Professional Dog Trainer

CCBC Certified Canine Behavior Consultant

KPA CTP Karen Pryor Academy Certified Training Partner

CEMT Certified Equine Massage Therapist

Additional Information

As a dedicated professional transitioning from the canine & family mental health field to specializing in children and youth mental health support, marked by the recent completion of my diploma in professional counselling, a rich tapestry of experience underscores my unique journey. While my background primarily revolves around canine mental health, I have actively counselled families within this context, developing indispensable skills in program development, presentation, leadership, and stakeholder relationship building. Moreover, my journey involves successfully navigating the mental health and development challenges of my children, experiences that transcend traditional educational realms and have imparted invaluable insights. This unique blend of personal and professional experiences equips me with a nuanced understanding that formal education alone cannot replicated. Recognizing the importance of cultural sensitivity, particularly as a Métis individual, I am enthusiastic about applying my diverse skill set to the role of Manager of Indigenous Programs, fostering positive change within children, youth, and Indigenous communities.

Timeline

Owner/Operator

Niki Perry Family Dog Mediation & Counselling
2015.08 - Current

Owner/Operator

The Beloved Beast Pet Care & Training
2011.11 - 2015.06

CEO

Release the Hounds Pet Care
2005.12 - 2011.10

No Degree - Diploma in Professional Counselling And Psychology

Kelown College of Professional Counselling

Certified Training Partner - Professional Dog Trainer Course

Karen Pryor Academy

RPC Registered Professional Counsellor

CFDM Certified Family Dog Mediator

CPDT-KA Certified Professional Dog Trainer

CCBC Certified Canine Behavior Consultant

KPA CTP Karen Pryor Academy Certified Training Partner

CEMT Certified Equine Massage Therapist

Nicole Perry