Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Penney

Surrey,BC

Summary

I am currently looking for a part-time position working evenings and weekends in a customer service atmosphere.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Engineering Supervisor

City Of Surrey
Surrey, BC
06.2007 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Server

The Roxy Cabaret
Vancouver, BC
10.2005 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server

Primos Mexican Restaurant
White Rock, BC
03.2020 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Centennial Secondary

Supervisory Skills

B.C.I.T
Burnaby

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Certification

Serving It Right

Timeline

Server

Primos Mexican Restaurant
03.2020 - 09.2021

Engineering Supervisor

City Of Surrey
06.2007 - Current

Server

The Roxy Cabaret
10.2005 - 09.2023

Centennial Secondary

Supervisory Skills

B.C.I.T
Nicole Penney