Nicole Patriquin
Rockland,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Criminal Bookkeeper/ICON/Supply Clerk
Ministry of Attorney General – Ottawa Courthouse
09.2023 - Current
- Check and prepare the reconciliation for daily deposits
- Check and prepare month end reconciliation
- Assign Bail and Restitution disbursements
- Prepare and process local MPPE cheques for jury and witness fees and expense payments through IFIS
- Update and clear suspense accounts for prepaid fines and restitution
- Maintain file system
- Ensure accurate retention of records.
Reception Administrator
D.E.R Services
01.2008 - 01.2023
- Greet clients in a professional and courteous manner
- Receive, sort and register client documents
- Respond to telephone, in-person and email enquiries
- Schedule and confirm appointments and meetings and manage staff agendas
- File management: electronic and hard copy filing
- Type letters, reports and other documents
- Correspond with CRA on behalf of clients with regard to HST remittance, source deductions and personal and corporate taxes
- Complete basic tax returns
- Paying invoices and receiving client payments
- Process payroll
- Provide support and assistance as needed.
- Increased efficiency by organizing and maintaining filing systems, allowing for easy retrieval of essential documents.
- Contributed to an organized work environment by maintaining office supplies inventory and placing orders as needed.
- Maintained accurate records with efficient data entry, resulting in improved organization and accessibility of information.
- Completed bi-weekly payroll for [Number] employees.
Service Coordinator
Culligan Water
01.2007 - 01.2008
- Coordinate service technician appointments, process documents, input data, open new accounts for customers, process credit card payments, accounts receivable
- Interface with customers
- Provide receptionist duties when required
- Assume service manager's responsibilities as required.
Education
Crisis Intervention Course -
02.2024
Microsoft Office, Word, Excel -
02.2024
DMS database system -
02.2024
Filing Course -
02.2024
Secretary Course -
02.2024
Skills
- Financial records and reporting
- Account Management
- Fluent Bilingualism
- Customer Data Confidentiality
- Administrative and Office Support
- Document and Records Management
- Client Relations
- Professional and mature
Languages
Fluent in English and French, oral and written
Native or Bilingual
Security Clearance
Police verification/ Bondable
References
- Cindy Larmondin, Chief of Staff for MP Bob Zimmer, 613-790-3289
- Yves Bourbonnais, IT Professional, Global Affairs Canada, 613-447-7735
Hobbies and Interests
Family time. Baking. Travelling and learning History.
Timeline
Criminal Bookkeeper/ICON/Supply Clerk
Ministry of Attorney General – Ottawa Courthouse
09.2023 - Current
Reception Administrator
D.E.R Services
01.2008 - 01.2023
Service Coordinator
Culligan Water
01.2007 - 01.2008
Crisis Intervention Course -
Microsoft Office, Word, Excel -
DMS database system -
Filing Course -
Secretary Course -
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