Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Owens

Irvine

Summary

Dedicated worker with experience in leadership, multitasking, and optimizing customer experience. Ability to handle high-stress environments no matter the situation. Proven ability to handle high-stress environments with composure and efficiency. Seeking to leverage strong organizational skills, attention to detail, and a passion for delivering exceptional service in a dynamic and challenging role. Eager to contribute to a team-oriented environment and support organizational goals through proactive problem-solving and effective communication.

Overview

3
3
years of professional experience

Work History

Shift Leader

Somi Somi
06.2021 - Current
  • Trained 10+ employees and delegated daily tasks and responsibilities.
  • Coordinated with the Store Manager to help with scheduling hours, operating the store, and implementing rules.
  • Monitored food preparation, production and presentation for quality control.
  • Served 600-700 customers daily, managing high-volume periods with ease and maintaining a calm, friendly demeanor.

Intern

KT Dentist
07.2023 - 10.2023
  • Assisted in maintaining sterilization protocols, ensuring a safe and hygienic environment for patients and staff
  • Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
  • Supported senior dentists with complex dental procedures, such as extractions, root canals, and restorations, contributing to successful outcomes for patients.

Education

Bachelor of Arts - Psychology

University of California, Irvine
Irvine, CA
06.2026

Associate of Arts - Psychology

Irvine Valley College
Irvine, CA
05.2024

Skills

  • Verbal and Written Communication
  • Production Operations
  • Task Monitoring
  • Complaint Resolution
  • Storage Organization
  • Training Assistance
  • Customer Engagement
  • Assigning Work
  • Inventory Counts

Timeline

Intern

KT Dentist
07.2023 - 10.2023

Shift Leader

Somi Somi
06.2021 - Current

Bachelor of Arts - Psychology

University of California, Irvine

Associate of Arts - Psychology

Irvine Valley College
Nicole Owens