Nicole Obiekwe-Ugochukwu
Toronto,ON
Summary
Detail-oriented Business Analyst with extensive experience in conducting comprehensive analysis and research to develop effective solutions for business challenges. Proven expertise in formulating strategies for business improvement and managing the implementation of new technologies and systems. Demonstrates strong commercial awareness and in-depth knowledge of computing systems, complemented by robust project management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Terces Academy
, ON
10.2023 - Current
- Utilized JIRA and Confluence to track project requirements and updates in an Agile environment.
- Developed and presented functional requirement documents (FRD), user stories, and use case scenarios for development teams.
- Conducted advanced data analysis using SQL, Python, and Tableau, providing key insights for leadership teams.
- Designed and implemented KPIs and performance metrics dashboards, improving data visibility by 40%.
Business Development Strategist
Maple leaf food
Toronto, Ontario
05.2017 - 06.2022
- Managed end-to-end sales cycles, from prospecting and lead generation to contract negotiation and closing deals, resulting in over $102K in new sales.
- Implemented CRM tools (Salesforce, HubSpot) to streamline lead tracking, improving response times by 30%.
- Collaborated with cross-functional teams to develop business expansion strategies, improving market positioning.
- Prepared and delivered sales presentations and proposals, increasing client engagement and conversion rates by 20%.
Sales Intern
J and R solutions
Toronto, Ontario
10.2016 - 02.2017
- Conducted lead generation, qualifying over 200 potential clients through cold calling, email outreach, and CRM follow-ups.
- Managed B2B and B2C sales outreach campaigns, achieving a 25% response rate and scheduling over 30 sales meetings, recasting accuracy.
- Collaborated with cross-functional teams (marketing, customer success, and product) to align sales strategies with business goals.
Education
MBA -
University Canada West
Vancouver, BC10-2024
Bachelor of Science - International Relations And Diplomacy
Salem University Lokoja
Nigeria07-2016
Skills
- Business process improvement
- Predictive modeling
- Cost-benefit analysis
- Business solutions development
- Gap analysis
- Microsoft Office Suite
- Project management
- Customer requirements analysis
Languages
English
Full Professional
Certification
- Salesforce CRM Fundamentals – Salesforce Trailhead
- Google Data Analytics Certificate – Google
- Certified Business Analyst Professional (CBAP) – IIBA (Expected: 2025)
Timeline
Business Analyst
Terces Academy
10.2023 - Current
Business Development Strategist
Maple leaf food
05.2017 - 06.2022
Sales Intern
J and R solutions
10.2016 - 02.2017
MBA -
University Canada West
Bachelor of Science - International Relations And Diplomacy
Salem University Lokoja
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