Nicole Nisterchuk
San Diego
Summary
Personable and reliable individual with knack for building positive customer relationships and ensuring smooth daily operations. Familiar with inventory management and proficient in point-of-sale systems, bolstered by strong problem-solving abilities. Dedicated to enhancing store efficiency and delivering exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Key Holder / Retail Sales Associate
My Sister's Closet
Encinitas, CA
03.2026 - Current
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Managed cash register operations accurately during peak hours.
- Maintained store presentation standards through effective merchandising techniques.
- Supported inventory management by restocking shelves and organizing backroom supplies.
- Trained new associates on store policies and customer service best practices.
- Collaborated with team members to achieve daily sales goals effectively.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Key Holder / Cashier
Harvest Ranch Market
San Diego, CA
09.2024 - 02.2026
- Assisted in managing daily store operations and maintaining inventory levels.
- Trained new employees on customer service standards and operational procedures.
- Conducted cash handling and reconciliation for end-of-day reports.
- Ensured compliance with health and safety regulations within the store environment.
- Monitored merchandise displays to maximize product visibility and sales potential.
- Implemented efficient stocking processes to reduce restocking time and improve organization.
- Resolved customer inquiries and concerns effectively to maintain satisfaction and loyalty.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
Customer Service
Toyota Service Center of Carlsbad
Carlsbad, CA
03.2024 - 09.2024
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Quickly learned new software
- Memorized, understood and clearly communicated contracts and policies
- Protect customer sensitive information
Server / Hostess
Ponce's Mexican Restaurant
San Diego, CA
09.2022 - 11.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Trained new servers on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to ensure safety compliance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Mt. Carmel High School
San Diego, CASkills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Customer service management
- Bank deposits
- Sales quotas
Timeline
Key Holder / Retail Sales Associate
My Sister's Closet
03.2026 - Current
Key Holder / Cashier
Harvest Ranch Market
09.2024 - 02.2026
Customer Service
Toyota Service Center of Carlsbad
03.2024 - 09.2024
Server / Hostess
Ponce's Mexican Restaurant
09.2022 - 11.2023
High School Diploma -
Mt. Carmel High School