Nicole Nevarez
Sacramento
Summary
Dynamic Human Resource Manager with a proven track record at Super Shuttle- Veolia Transportation, adept in conflict resolution and regulatory compliance. Expert in payroll administration and staff management, successfully resolving employee issues while enhancing workplace morale. Recognized for implementing efficient HR practices that improved data accuracy and employee satisfaction.
Overview
14
14
years of professional experience
Work History
Human Resource Manager
Super Shuttle- Veolia Transportation
05.2010 - 05.2016
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Store Manager
Amazing Tans
10.2002 - 05.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Business Administration And Management
San Diego State University
San Diego, CA12-2027
Associate of Science - Business Administration And Management
American River College
Sacramento, CA12-2024
Skills
- Data analysis
- Payroll administration
- Regulatory compliance
- Customer service
- Conflict resolution
- Recruitment and hiring
- Human resources operations
- Staff management
Timeline
Human Resource Manager
Super Shuttle- Veolia Transportation
05.2010 - 05.2016
Store Manager
Amazing Tans
10.2002 - 05.2013
Bachelor of Science - Business Administration And Management
San Diego State University
Associate of Science - Business Administration And Management
American River College
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